Mark's Appliance Reviews

Name: Mark's Appliance
Address: 1507 Troy Rd, Edwardsville, Illinois
Rating: 4.74

4.7 Rating 721 Reviews

93 %

of reviewers recommend Mark's Appliance

Company Reviews

Metrics

4.7

Based on 721 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Mark\'s Appliance Reviews$

Mark's Appliance 5 star review on 10th August 2024

Cindy Sheehan

Mark's Appliance 5 star review on 5th June 2024

Perry & Patti Cochran

Mark's Appliance 5 star review on 25th May 2024

Donna Maddox

Mark's Appliance 5 star review on 17th March 2024

Sonni Koehler

Mark's Appliance 5 star review on 16th February 2024

Sharen

Anonymous

Anonymous // 01/01/2019

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“Excellent service and very willing to work with you!”

Helpful Report

Posted 1 year ago

“After the serviceman came to our home, we decided instead of paying for our washer to be repaired we would purchase a new one. Mark's Appliance offered us $75 reimbursement towards our purchase,which was half of the service call cost. The serviceman was very professional and polite.”

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Posted 1 year ago

“Abe is great and easy to work with”

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Posted 1 year ago

“Walked into the store in search of a dryer part, of which the part had been discontinued. As I started to leave, Kevin Wallace inquired about my situation and asked if he could do a little more research. After a short and informative discussion he offered a refurbished dryer unit at a remarkable discount which I took into consideration and informed him I would share the info with my wife. Long story short, my wife reluctantly advised me of her desire to have a new matching set so together we returned to store. After an informative education of various makes and models, a new matching set of units will be delivered and installed in the next few days. Thanks for all the help!”

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Posted 1 year ago

“Drew was very helpful. The People were great to work with. All questions were answered to my satisisfaction and I ended up buying a new refrigerator. Thanks for all the help. Phil Mason”

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Posted 1 year ago

“Courteous and quick.”

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Posted 1 year ago

“Mark's Appliance is always a great experience. Kevin helped us through selecting the right machine and the delivery was flawless. Great service!”

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Posted 1 year ago

“Such great help and service buying the refrigerator and washer and dryer- moving back to Illinois from Florida and did it all over the phone thanks so much”

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Posted 1 year ago

“Excellent customer experience. Efficient, no pressure, clear explanation. Efficient use of my time.”

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Posted 1 year ago

“This was our second purchase from Mark's. Ours sales persons, Drew Bradley made this experience the best! He was knowledgeable, friendly and very easy to work with. For all future purchases, we will only use Drew.”

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Posted 1 year ago

“Service was very knowledgeable and very helpful!”

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Posted 1 year ago

“The help I received was awesome after a bad experience at Lowe’s 20 minutes before discovering marks. They’ve earned a customer for life.”

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Posted 1 year ago

“Always great service and have options in stock”

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Posted 1 year ago

“Most helpful.”

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Posted 1 year ago

“Excellent customer service. No high pressure. A very relaxed shopping experience and very knowledgeable salesman Kevin!”

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Posted 1 year ago

“Told Mark's my needs and they assisted me to get product to meet those needs. All personal respectful and courteous.”

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Posted 1 year ago

“Abe was great! I messaged him on a Sunday afternoon about my needs, he sent me the next business day a stove/hood that matched my existing appliances perfectly! He deserves 5 stars!”

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Posted 1 year ago

“Looking online saw free delivery and setup was told in store $150.00 For washer dryer curious what's the difference .I have not received my washer and dryer yet nor been scheduled”

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Posted 1 year ago

“We were very happy to have Brent help us in our quest to find the appliances we needed for our kitchen remodel. He answered all our questions. We have yet to get our appliances yet as it will take another week but we feel Mark's Appliance will be able to get them here without any problems.”

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Posted 1 year ago

“Great family owned buisness.”

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Posted 1 year ago

Mark's Appliance is rated 4.7 based on 721 reviews