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Mike's Dive Store Reviews

4.7 Rating 1,922 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,922 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
5
Anonymous
Anonymous  // 01/01/2019
Really friendly service. Refund was given immediately and without question
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Posted 3 years ago
Always great service and very prompt with deliveries.
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Posted 3 years ago
Helpful, reliable, great knowledge on site and products, prompt delivery thanks
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Posted 3 years ago
I would recommend Mike's Dive Store for all diving equipment and accessories.
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Posted 3 years ago
Having been let down by another retailer who told me the item was on back order with no expected date. Mike's dive store delivered the same item within a few days. Excellent service.
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Posted 3 years ago
Staff very helpful.spent a lot of time making sure my prescription for the mask was spot on.
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Posted 3 years ago
Great customer services. First product had been used from warehouse but credit where its due swapped over no questions asked within 24 hours.
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Posted 3 years ago
Strong and spacious. I've got two stage reg sets and suit reg set in one bag and it works fine.
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Posted 3 years ago
Excellent customer service. I could not find this wet suit anywhere. Ordered it from England late on a Friday evening and it was delivered to me in California the next week Wednesday. Great service and excellent pricing. Highly recommended
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Posted 3 years ago
Fast shipping to California and great customer service. Emails are always replied to very quickly. Great prices.
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Posted 3 years ago
Amazing as always! Very fast shipping! Thank you guys!
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Posted 3 years ago
Very polite and knowledgeable staff.Very nice to work with you.
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Posted 3 years ago
Excellent service. You know the quality of the after sale seller's service if money is involved and if there is a potential problem. Unfortunately I forgot to add the discount code at the checkout. Very significant amount of money was involved. I called Mike's store about the error. They refunded me straight away. Highly recommended
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Posted 3 years ago
A quality hose, as with all Miflex hoses. Fits perfectly. I bought this to customise my regulator set. Ordered it and it was dispatched the next day from Mike's shop. Fast delivery time too. It arrived within 48hrs of ordering.
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Posted 3 years ago
Website easy to navigate and full of information to help you choose. Paying easy and quick, delivery good and reliable, packaging spot on. returned this one for next size up - organising return was easy and refund awaited. Would recommend and use again, thank you
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Posted 3 years ago
I always get great service and deliveries everyone is so helpful
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Posted 3 years ago
All good helpful advice on live chat and quick delivery
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Posted 3 years ago
Great store! With a great selection and quality!
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Posted 3 years ago
I’ve been diving since the early 90’s. I normally ware glasses but have got away with a standard mask in until now, when I was getting some video and Sean passed a lovely moray not even noticing it. My friend said when we got back to the boat “what was it you saw to past the moray? I replied what moray? Enough said time for a mask with prescription lenses. The service from Mikes team was exceptional. Very knowledgeable and excellent response times. I’m really pleased with the outcome. Tried it out watching the telly, way better than my usual glasses too. I would have kept it on but the Mrs couldn’t stop laughing 😂 Great job guy thank you Erwin 👌
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Posted 3 years ago
Fantastic, a generous touch of customer service along with a wealth of knowledge. Thanks Dan for all of your help.
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Posted 3 years ago
Mike's Dive Store is rated 4.7 based on 1,922 reviews