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Mike's Dive Store Reviews

4.7 Rating 1,890 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,890 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
5
Anonymous
Anonymous  // 01/01/2019
Friendly and helpful staff, product good and promptly delivered to store for collection.
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Posted 2 years ago
Great service. Website clear and easy to use. Turn-around time was great. Item arrived quickly and was well packaged. Highly recommended.
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Posted 2 years ago
Good professional help to choose correct wetsuit
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Posted 2 years ago
easy, reliable & on time! Thank you.
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Posted 2 years ago
Chat function very good, enabling me to find my product very quickly on their website. I did think the £5 p&p was excessive for the weight of the item. Probably should have been nearer £2.
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Posted 2 years ago
The service I received in store was second to none. A level of service which I believe is rarely seen in retail these days.
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Posted 2 years ago
What a great company. Sorted me with prescription mask at a lot less than expected. Sent mask with lens changed over to prescription one. They also sorted a delivery issue. Top notch for those who needs adjustments to lenses due to eyesight.
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Posted 2 years ago
Very happy with the service I received from your staff
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Posted 2 years ago
Arrived as said many thanks
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Posted 2 years ago
Excellent support and kept well informed throughout.
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Posted 2 years ago
Great shop really helpful and knowledgeable staff.
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Posted 2 years ago
Very helpful staff, parking available outside
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Posted 2 years ago
Awesome service and kit delivered in time for Red Sea adventure
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Posted 2 years ago
Thank you, Mike’s Dive store, for you help with a recent purchase of snorkeling gear and rashies. Prompt delivery in time for Christmas, was also appreciated . Good quality kit. Tracy
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Posted 2 years ago
Although not used in the water as yet, mounting on the computer wrist strap it looks pretty secure, unobtrusive and quite easy to read. Bought two as Christmas presents for an upcoming diving trip in the year. As ever Mike's Dive Store had in stock and were delivered very quickly - we have no dive shops locally and buy exclusively online these days and Mike's is always the first port of call. Can't fault them.
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Posted 2 years ago
Had to chase my order after I hadn’t heard anything from them for over a week and when my items turned up they had “freebie” stickers stuck on them and I had paid over £20 each for my items (and you can get them cheaper elsewhere)
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Posted 2 years ago
Just bought this dive knife and more than happy with the product
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Posted 2 years ago
My wife brought me a pair of Fins for Christmas. Before wrapping last night she said do you want to try them on before wrapping. I gladly said yes, to my horror they did not fit. Tried to return today for next size up, only to be told no as its outside the 60 day return window. As a standing customer that has until now always thought highly of Mikes. Im now left with a bad taste in my mouth and fins that are of no use to me, Shame on you and shame on Jenna
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Posted 2 years ago
Great first experience at the shop and online. Definitely will be returning
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Posted 2 years ago
Fantastic service, would definitely use again :)
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Posted 2 years ago
Mike's Dive Store is rated 4.7 based on 1,890 reviews