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Mike's Dive Store Reviews

4.7 Rating 1,920 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,920 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
5
Anonymous
Anonymous  // 01/01/2019
Amazing Full face diving Masks provided/sold by Mike's
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Posted 3 years ago
Straight-forward and easy ordering system, fast and helpful service, lightning-fast delivery and despatch.
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Posted 3 years ago
This is not the first time that I have used Mike's Dive store. I have always had good service from them, with quality products
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Posted 3 years ago
Mike's continue to be an excellent place to get your dive kit.
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Posted 3 years ago
Bought these (size 2XL) to fit with Scubapro Go (XL) travel fins. I'm a UK10-11 shoe size. Not got them wet yet, (will be doing in the Maldives in a couple of weeks), but they feel a good fit and pair well with the fins. Usual trouble-free, super efficient, transaction. Thanks guys!
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Posted 3 years ago
The Imprex Duo is great - I'm now much more manoeuvrable in the water! Glad I changed the order to get the medium instead of the large, and very pleased that the Dive Store let me do that.
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Posted 3 years ago
Fast delivery and first class item at a reasonable price 👍👍👍
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Posted 3 years ago
This was ordered as a Christmas gift. Goods recieved but plastic packaging was totally destroyed/smashed up. No noticable damage to contents. Fitted to pony bottle via provided clamps and rubber strip. Fitted clamp to BCD strap. Seems to work well and easy to remove as needed
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Posted 3 years ago
Thank you for your patience in the store, and even undressing a mannequin display to get me the suit that fit the best.
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Posted 3 years ago
Extremely impressed with the service I received from Mikes Dive Store! Although the original watch I ordered became unavailable, they offered me a much better alternative for no additional cost! As this was a gift my partner was absolutely over the moon to say the least! Thanks again team
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Posted 3 years ago
Nothing but praise for the quality of kit and service. That’s why I’m a repeat customer several times over.
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Posted 3 years ago
great ordering process, promptly dispatched.
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Posted 3 years ago
This was a 5 star experience up until they only gave a partial refund with no explanation. I wouldn't have even minded if they had acknowledged their mistake and processed the remaining balance for the refund. Instead they doubled down on trying to rip me off. I explained very clearly my right (the right of thousands of other customers they have probably ripped off in the same way) to a full refund INCLUDING the original cost of standard shipping under section 34.2 of The Consumer Contracts Regulation 2013 which states "The trader must reimburse any payment for delivery received from the consumer, unless the consumer expressly chose a kind of delivery costing more than the least expensive common and generally acceptable kind of delivery offered by the trader.". They tried to claim that because they offered click and collect that this was their cheapest standard delivery, but you don't have to be a rocket surgeon to understand why that doesn't make any sense (hint, "collect" and "delivery" have two different meanings). Then they tried to claim that you can't cancel or withdraw an order after it's delivered, which is also untrue and the right to withdraw or cancel is very clearly spelled out in section 30.3 of those same regulations, specifically "if the contract is a sales contract and none of paragraphs (4) to (6) applies, the cancellation period ends at the end of 14 days after the day on which the goods come into the physical possession of (a)the consumer, or (b)a person, other than the carrier, identified by the consumer to take possession of them.". They finally relented of course, but still refused to admit they were wrong about the law and suggested that I was "upset" and that the manager authorized my full refund as a one off. The real reason of course is that their behavior was criminal, and they know it, and their ridiculous argument would not have stood a chance in small claims court. Avoid these guys if you can, but if you do get lured in by the prices, be prepared for a battle to get the full refund you're entitled to if you do need to return something!
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Posted 3 years ago
Easy to place an order, which arrived quickly. Returned one item from an order of two, received refund promptly. All good.
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Posted 3 years ago
Prompt and efficient service.
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Posted 3 years ago
Went to Mikes for advice on a prescription mask for my daughter. The staff could not have been more helpful. We tried out a few options and left with everything on order. It turned up when they said it would and she's most happy. Thanks to everyone at Mikes in Chiswick!
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Posted 3 years ago
Very knowledgeable staff.
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Posted 3 years ago
Quick delivery, very competitively priced Love the new computer, thank you.
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Posted 3 years ago
Fantastic service especially around Christmas
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Posted 3 years ago
It had the strapni required forbmyvwatch,had I had a longer time then I would of liked to of had a better look around!
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Posted 3 years ago
Mike's Dive Store is rated 4.7 based on 1,920 reviews