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Mike's Dive Store Reviews

4.7 Rating 1,611 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,611 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Anonymous
Anonymous  // 01/01/2019
Delivered quickly, easy to use website.
Helpful Report
Posted 1 year ago
Great service with fast delivery of quality items good customer service with fast e mail communication from people who don't patronise a beginner and compedative prices with cheap postage and shipping, what more could you ask for !!!!!
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Posted 1 year ago
Products delivered quickly and as described.
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Posted 1 year ago
Great service and advice
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Posted 1 year ago
Knowledgeable and friendly staff. Always great advice so you buy the right kit
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Posted 1 year ago
Staff who answered phone and processed the order very efficient. Products as described and arrived quickly.
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Posted 1 year ago
I phoned to put in my order which is my preferred way of buying as I live outside of the UK. The lady I spoken to was friendly, knowledgeable and I got exactly what I was looking for.
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Posted 1 year ago
Excellent packing, tracked as well. First rate service. Thank you Mike, I will pass on your details to all.
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Posted 1 year ago
Great service and advice
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Posted 1 year ago
Easy to deal with. Great communication.
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Posted 1 year ago
I found Mike's Dive store very helpful
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Posted 1 year ago
Bought Many items from Mikes and they never disappoint. Last week I spent nearly £1300 on a Sealife Camera and attachments they sent it out straight away however once I looked closely at the camera there was no inbuilt flash to sync with the strobe I bought so returned it and not a problem. I am using the refund credit which I requested rather than credit my card to buy another video light instead. It isn't in stock but Nish from Customer Service is getting it in for me. :)
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Posted 1 year ago
Sold me a high quality piece of equipment at a confoundedly low price......Seriously I was hunting the highest quality products with lowest pricing and this is where the internet of things brought me. MIKES DIVE STORE ! THANKS MIKE!!!
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Posted 1 year ago
A really good seller, helpful
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Posted 1 year ago
Recommend this Dive store. Excellent communication and service throughout. Goods purchased very well as described. Will use Mikes's store again.
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Posted 1 year ago
Super fast deliver and very helpful staff when ive needed to speak to someone for some advice
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Posted 1 year ago
I put my very old (25+ years) Suunto Altimeter watch in here to be fixed. It took a while and wasn’t that cheap, but they did a great job and now I have my old watch back and good for another decade at least. The staff gave me a realistic assessment of what was required, and kept me informed on progress. Excellent service.
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Posted 1 year ago
Excellent company to deal with great service and advice
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Posted 1 year ago
Good gear, fast service
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Posted 1 year ago
Thank you for the good service and the Item is fine
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Posted 1 year ago
Mike's Dive Store is rated 4.7 based on 1,611 reviews