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Mike's Dive Store Reviews

4.7 Rating 1,611 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,611 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service , would definitely order from the store again
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Posted 1 year ago
I love you guys, thank you so much for your quick response. But I would prefer if the VAT is included And if we can get discount for the next purchase
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Posted 1 year ago
Very good rash vest. Fits as expected and feels like a well made product
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Posted 1 year ago
I received some great service recently when choosing a mask and matching prescription lenses. Would recommend Mike's to anyone :-)
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Posted 1 year ago
Wide range of quality, branded products at nice prices. Delivery was prompt and packaging appropriate. Good level of information beforehand and good follow up after delivery.
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Posted 1 year ago
Best online store in terms of shipping times and quality of products. I live in Saudi Arabia and received my shipment in less than 5 days, amazing. Prices are also very fair.
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Posted 1 year ago
Great communication, super fast delivery, carnt wait to use the transmitter
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Posted 1 year ago
Plain sailing (well, snorkeling) from start to finish. Great service and product and communication.
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Posted 1 year ago
The young lady assistant who helped me choose my first ever wetsuit (last week) was excellent, very helpful and patient. Thank you for all your help!
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Posted 1 year ago
Great advice, good service and very fast delivery
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Posted 1 year ago
The suit is the most comfortable winter suit I’ve ever tried/worn and the guys in the store were super friendly and helpful - thank you
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Posted 1 year ago
Easy to order, fast delivery and good quality product
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Posted 1 year ago
Haven't had a chance to use my new computer in anger yet, but Mike's shipped it out very quickly and had a good description on their website. It came as expected.
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Posted 1 year ago
Excellent service. The package got lost in the post and Mike's kept me informed and updated on what was happening until the package turned up. Brilliant customer service
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Posted 1 year ago
Great service - hands down. No fuss and where they can assemble they will.
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Posted 1 year ago
Great service ordered my product on Saturday and received it on the Tuesday. Product was packaged well and as listed. Would recommend and us again.
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Posted 1 year ago
Love this store. Always helpful and fast delivery
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Posted 1 year ago
Prompt n efficient thankyou.
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Posted 1 year ago
Good piece of kit delivered on time looking forward to using it
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Posted 1 year ago
Excellent service, great mask and speedy delivery
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Posted 1 year ago
Mike's Dive Store is rated 4.7 based on 1,611 reviews