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Mike's Dive Store Reviews

4.7 Rating 1,890 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,890 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
5
Anonymous
Anonymous  // 01/01/2019
The service is always really good, helpful and well-informed. The wetsuit and other gear I bought has been excellent quality. But a couple of times things which were supposed to be in stock had run out so delivery took quite a long time.
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Posted 6 months ago
Great price, quick delivery, informative webpage.
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Posted 6 months ago
My bcd is great fits well and room for dry suit under it.
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Posted 6 months ago
Gear is top notch quality and arrived promptly in time for my trip. Good service overall!
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Posted 6 months ago
Dealt with Tom, purchased a prescription mask, I wasn't clear on what I needed. Tom was very good with comms, sussed out what I needed and delivery was prompt. Good price with superb service. I've since used the mask it's perfect. Very well done
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Posted 6 months ago
I ordered the mask with the prescription reading inserts. It’s great as I can now read my dive computer with the mask on. Not used it yet in the sea but it seems a good fit and is similar to my previous excellent Tusa non prescription mask (only problem with that was I couldn’t read with it on) Excellent customer service and swift delivery as always from Mike’s Dive Store
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Posted 6 months ago
Brilliant choice of products online with quick delivery at competitive prices. If you can get to the store in Chiswick, the customer service is outstanding and always good to see physically what you are buying. Five star service.
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Posted 6 months ago
Great customer service and great follow up advice, thank you
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Posted 6 months ago
Very friendly and helpful
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Posted 6 months ago
excellent service, knowledgable staff, great selection, good prices .. and you can park outside
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Posted 6 months ago
The service is excellent as always. Email questions answered promptly.
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Posted 6 months ago
The perfect end to end experience, I can’t fault it 👏
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Posted 6 months ago
Excellent Experience at Mike’s Store! I had a fantastic experience at Mike’s Store. The staff are incredibly friendly, professional, and knowledgeable — they made me feel welcome from the moment I walked in. It’s clear they care about customer service and know their products well. I highly recommend Mike’s Store to anyone looking for a pleasant and efficient shopping experience. I’ll definitely be returning!
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Posted 6 months ago
Contacted store for advice regarding buying diving mask with fitted reading leans as could not get into store easily
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Posted 6 months ago
Excellent customer service. I liked the staff and how they explain all details
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Posted 6 months ago
Excellent milflex octopus hose, purchased from mikes dive store. Super company to buy from & deal with.
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Posted 6 months ago
Great dive shop in London
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Posted 6 months ago
Bought mares computer from them few years back need a replacement strap as the existing strap has broken Mares have them down as a stockist only Mike doesn't do replacement computer straps need to find another dive shop
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Posted 7 months ago
Customer service the way it has never been before! We took a dive computer in to the store for a battery change (we had tried to replace ourselves but there was a screw that wouldn’t come out) and the head of a dive torch we’d bought in the store a year before. Some water had gotten in to the sealed unit. I also got a new mask and had some prescription lenses fitted and my husband ordered a lens for his underwater camera. We were more than happy with everything and left the computer and torch head to be sent to suppliers for investigation. A month later I had a call advising the computer was ready to be picked up. The torch was now no longer available so nothing could be done. But Mike’s staff had sourced a second hand replacement head online, at no charge. I was amazed! 2 weeks later, we arrive at Mikes to pick everything up. Our bits were retrieved from the back and the nice chap that served us advised that the Suunto Dive Computer had been replaced as there was a fault. No charge for the torch. Mike’s Dive Store has customer service the like no one else provides, above and beyond sourcing replacements online and not charging a penny! We have never walked out of a Dive Shop feeling guilty for not buying something. We are customers for life! Coming back soon!
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Posted 7 months ago
The after sale and warranty team, are friendly and professiaonal, and respond in timely fashion. Thank you for resolving the issue to total satisfaction
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Posted 9 months ago
Mike's Dive Store is rated 4.7 based on 1,890 reviews