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Mike's Dive Store Reviews

4.7 Rating 1,890 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,890 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
5
Anonymous
Anonymous  // 01/01/2019
Superfast delivery, arrived before expected delivery date. No problems here, highly recommended.
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Posted 2 years ago
The service quality was truly exceptional, I can’t wait to come back!
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Posted 2 years ago
Great service and prompt delivery, very happy
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Posted 2 years ago
I ordered a 15ml bottle of oxy oil but received a 1ml Vial and was charged more than the 15ml. I did receive £10 refund after complaining but that meant it was still 50% more expensive than three other shops and there was £6 postage for an item 40mm long and weighing 3 grams.
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Posted 2 years ago
Managed to source my Atomics frameless mask which i have been waiting on UK stock for months. Great customer service as always from the MDS team
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Posted 2 years ago
Hi there, mask strap is OK, but, unexpectedly too expensive! Also, you have spelled my name incorrectly.
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Posted 2 years ago
I've been using Mike's for over twenty years and they've never let me down in customer service and knowledge. Always a brilliant team.
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Posted 2 years ago
Great attentive service.
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Posted 2 years ago
Excellent transaction, fast delivery, thank you
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Posted 2 years ago
Mike’s Dive Store is my global go to dive shop. Even being on the other side of the planet, the staff always ensure swift dispatch of well packaged kit. If there is no stock, they keep me updated and on occasion have arranged dispatch direct from their supplier. A great team, great service which allows me to have some great dives around the globe.
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Posted 2 years ago
I ordered a BCD and reg package. Arrived within 2 days. Absolutely brilliant service. I will definitely use Mike's Dive Store again.
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Posted 2 years ago
Great choice of equipment. Bought a new mask for my snorkeling trip. Delivered on time with no issues.
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Posted 2 years ago
Some great staff, friendly and helpful advice. It's so important you try before you buy. They may have stuff in the warehouse, not in the shop, so if you want something specific it's worth calling ahead beforehand. Really glad of the fins I bought. Prefer them so much more than my partner's.
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Posted 2 years ago
I called twice and emailed once to find out what the delay was but received no replies. Customer service and follow up is poor
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Posted 2 years ago
Great products and customer service (responded quickly a bank holiday) and also quick delivery. Only decent dive place in the UK! Awesome value for money aswell.
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Posted 2 years ago
A very pleasant female member of staff helped me chase the order that was on delivery by Royal Mail.
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Posted 2 years ago
Absolutely brilliant service support from this company. They sorted out with a successful result a warranty issue for a dive computer that I did not even purchase from them. (The original company went into administration and was no longer responding to me) Thanks very much Mike Dive Support Team.
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Posted 2 years ago
Old SMB wouldn’t inflate and needed one desperately for a trip that was 3 days away. Ordered from Mikes on quick postage and new SMB arrived 2 days later. Extremely quick and efficient.
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Posted 2 years ago
Helpful team and super fast service!
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Posted 2 years ago
I bought a gift card for my son-in-law. the process was very easy and my son-in-law was happy
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Posted 2 years ago
Mike's Dive Store is rated 4.7 based on 1,890 reviews