Mike's Dive Store Reviews

4.7 Rating 1,597 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,597 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

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Anonymous
Anonymous  // 01/01/2019
what is the point of asking for a review before you have serviced the kit?
Helpful Report
Good prices and quick delivery
Helpful Report
Mask & prescription lens arrived quickly with good information provided regarding stage of delivery. However, the prescription lens was not fitted into the mask so not much use really. Problem was sorted with collection by DPD at a local collection point. I did have to drive a few miles to this collection point. The mask with fitted lens did arrive back within a few days. However, the lens was covered in greasy finger prints. Surely, a little clean up after an initial problem with not supplying fitted would have showed some care & attention in sorting out the issue.
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Hi Mark, thanks for your feedback and we can only apologise for the mix up on your mask, it should have been sent with lenses fitted but this was missed when it was packed. When fitting the lenses it can take quite a bit of handling and pressure to make sure they are seated properly but the mask should have been wiped down and cleaned up for you. We will make sure this is fed back to the team so that it doesn't happen again. Thanks again and hope the mask serves you well for future adventures!
"There is a great range of goods at the London store. Service was a bit unhelpful when I went into have a Suunto watch repaired"
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Mike's Dive Store is rated 4.7 based on 1,597 reviews