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Mike's Dive Store Reviews

4.7 Rating 1,923 Reviews
94 %
of reviewers recommend Mike's Dive Store
4.7
Based on 1,923 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read Mike\'s Dive Store Reviews

About Mike's Dive Store:

Mike’s London Dive Store may have been established for more than thirty years but its history goes back much further than that. It’s founder, big Mike Calder, was the super-salesman at a dive store in Fulham Palace Road in West London. A local lad who was larger in life than in so many ways, he was so successful at serving divers with the equipment that suited their needs best that people beat a path to his door from all over the country.

Mike was a diver and he believed that if his customers were satisfied they’d return. He took the long view. He was eventually so successful that other dive shop owners even protested he was distorting the market.

It was inevitable that he would set up in business for himself and with the help of a local friend started selling dive equipment from a warehouse at Richmond’s waterside. Eventually he moved the business to the more accessible premises it is in today.

Mike was a giant of the UK’s diving industry in many more ways than one and all who knew him were shocked when he was suddenly taken from us long before his time, in 2009.

Still in his early teens, Scuba Steve started diving in the Sinai in 1989, in the days when Red Sea liveaboard operations were truly pioneering. He accompanied skipper Jan Ellingsen on Colona IV on a 1200 nautical mile trip down to the Sudan and learned to dive on the way. A few exciting encounters with grey reef sharks and he was hooked.

He worked alongside Mike and purchased Mike’s Dive Store when it became available. Mike’s son chose to sell to Steve because he could see that Steve had the same passion as his dad for scuba diving and was confident that he would carry on the tradition of good service and advice from a position of a wealth of knowledge very much as his dad had done.

Mike’s Dive Store is not about shifting boxes of product but having the patience to understand the particular needs and wishes of every one of its individual customers. That’s you!

There are very many aspects to the underwater world and Steve has seen most of them. He instils in his staff this philosophy to only sell the right tools for the job and many of the currently regular customers will tell you that it was Mike sold them their first set of diving equipment. Mike may have passed away but Mike’s Dive Store is alive and well, and Scuba Steve is carrying on the traditions that Mike established for it.

Visit Website

Phone:

2089946006

Email:

steve@mikesdivestore.com

Location:

113, Power Road, London
W4 5PY

Write Your review

Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
Mike's Dive Store 5 star review on 14th December 2025
Robert P
5
Anonymous
Anonymous  // 01/01/2019
Great selection, fast postage, just wished I lived closer! Open another store in Bristol?!
Helpful Report
Posted 3 years ago
Mike's came up trumps again.This is a part I thought may not now be available but they had it at a fair price and was send quickly and very well packed
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Posted 3 years ago
Fantastic shop my 6th purchase. Can't be beaten on price. Superb customer service and fast delivery, even at 2nd class post.
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Posted 3 years ago
Really nice and an amazing price!!!!
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Posted 3 years ago
Got a dive log book from Mikes, nothing practically unexpected about the book, had a few before. Nothing unexpected about the service either, no problems, easy ordering , right goods turned up on time. Having recently discovered Mikes and purchased quite a few bits including a semidry & dive computer I am very happy with their service. Sure I will need more dive kit soon !!!
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Posted 3 years ago
Amazing experience, friendly and professional staff. Great gear. I do not go anywhere else. Thank you !
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Posted 3 years ago
Only recently qualified and consistently find myself drawn to Mikes for products. Like the site, it works well and pricing is reasonable compared to others with fast shipping as well. I have had several conversations with staff who are all experienced divers and will buy again.
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Posted 3 years ago
Dust cap delivered quickly to time scales advised. The cap fitted perfectly 🥰🥰
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Posted 3 years ago
excellent!!!
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Posted 3 years ago
Great services and quality as always. My son loves his new wetsuit. I always return to purchase as easy, reliable, great customer care and quality of all products
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Posted 3 years ago
The equipment was as expected but the customer service was absolutely fantastic above and beyond
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Posted 3 years ago
They had been good before with excellent communication on a previous order but with my drysuit repair this time they went far beyond my expectation and their performance was brilliant. My dive gear is very personal to me and I felt like they took care of it just as I wanted. Everyone was really pleasant but a big shout out to Tristan who went the extra mile. Fabulous service!!!
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Posted 3 years ago
Fast and efficient delivery.
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Posted 3 years ago
Use Mike's a lot, good service and product range
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Posted 3 years ago
Great service as usual, I have been a customer for decades since meeting Mike at the boat show. Really good to know that you are surviving the current climate.
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Posted 3 years ago
Quick delivery and good products. very pleased
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Posted 3 years ago
Very poor is a compliment, less then that. I never received my item. The worst experience, for a very normal purchase (9 euro) 22 euro cost of shipping and the item never came for some unidentified and impossible to resolve custumers clearance problems (26 euros to pay extra), nothing of this was in your website, I want my money back
Helpful Report
Posted 3 years ago
Hi Marcella, Thanks for your review. Just to recap you haven't received your item as the duty and clearance was refused at your end, we, unfortunately, are not responsible for the import taxes on the products but we do encourage you to ensure that these are checked prior to purchasing as they vary from country to country. We have contacted the courier for you and requested this is returned to us so we can refund you for your item :)
Posted 3 years ago
Bought several items but mainly a new mask with prescription lenses. The staff were amazingly helpful and patient. I would highly recommend them.
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Posted 3 years ago
Excellent customer service! Honestly, second to none. I placed my order 4 days before I was going away (but not my dive holiday) and there was a minuscule chance the suit would have got stuck with DHL. So Mike’s Dive Store called me to advise the suit may not arrive by the agreed date - they also agreed to hold onto my order for 2 weeks so that when it gets sent I’m home to receive it and also well before my diving holiday. I got it exactly as planned. THANK YOU for being awesome humans!!!!
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Posted 3 years ago
Our first visit to the Chiswick store and we’re very pleased with the service and stock. As only casual snorkellers they were understanding and helpful. Highly recommended.
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Posted 3 years ago
Mike's Dive Store is rated 4.7 based on 1,923 reviews