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myBMI Reviews

4.4 Rating 802 Reviews
84 %
of reviewers recommend myBMI
4.4
Based on 802 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
2 - 3 Hours
Customer Service
4.7 out of 5
Read myBMI Reviews
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Phone:

01695 213 142

Email:

admin@my-bmi.co.uk

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Anonymous
Anonymous  // 01/01/2019
Very easy and concise process. Quick response, quick delivery, and excellent customer service . Very happy so far , will definitely be re-ordering
Helpful Report
Posted 3 years ago
Good afternoon! Thank you for your review, we are glad to hear we provided you with such fabulous service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.
Posted 3 years ago
Fast delivery, great customer service.
Helpful Report
Posted 3 years ago
Good afternoon! Thank you for your review, we are glad to hear we provided you with such fabulous service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.
Posted 3 years ago
Great delivery service and communication..
Helpful Report
Posted 3 years ago
Good afternoon! Thank you for your review, we are glad to hear we provided you with such fabulous service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.
Posted 3 years ago
I decided to go with my BMI because of the great price for the starter kit, However, I am over the moon with the customer service, the speed of response and delivery of my injections. I am only on week 2 of treatment, so haven’t really begun my weight loss journey, so can’t comment on how effective it is, but I would highly recommend myBMI and wouldn’t hesitate to use them again. Thank you!
Helpful Report
Posted 3 years ago
Good afternoon! Thank you for your review, we are glad to hear we provided you with such fabulous service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.
Posted 3 years ago
Very quick and helpful. Thank you.
Helpful Report
Posted 3 years ago
Good afternoon! Thank you for your review, we are glad to hear we provided you with such fabulous service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.
Posted 3 years ago
Easy consultation process. Very prompt responses with any issues I had. Very quick delivery too. Thoroughly recommend
Helpful Report
Posted 3 years ago
Good afternoon! Thank you for your review, we are glad to hear we provided you with such fabulous service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.
Posted 3 years ago
Easy and fast sèrvice delivery.
Helpful Report
Posted 3 years ago
Good afternoon! Thank you for your review, we are glad to hear we provided you with such fabulous service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.
Posted 3 years ago
Very easy quick transaction. Would highly recommend it.
Helpful Report
Posted 3 years ago
Good afternoon! Thank you for your review, we are glad to hear we provided you with such fabulous service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.
Posted 3 years ago
Adviser forgot to order my tablets so delay in receiving them, even more so as I had to go to the post office to collect, I’m sure they could fit in envelope size packaging. Still figuring out how it all works as it says I started the programme in November yet only started today when I got the tablets. Let’s hope the results are better than the service I’ve had so far
Helpful Report
Posted 3 years ago
Good afternoon, I am sorry to hear you are unhappy with our service. Unfortunately, we do not order the treatment on your behalf, this will need to be done via the website. I can only apologise for any confusion caused. A delay occurred with delivery due to the bank holiday over the Christmas period, this caused a slight delay with dispatch. Once again, I am sorry for any disruption this may have caused with your treatment. If you wish to discuss this further, please do not hesitate in popping us an email. Kind regards myBMI.
Posted 3 years ago
My progress hasn’t been the quickest, but I’ve lost more weight 1.5 stone on this program than i have ever lost before using g other methods. It has certainly been a life changer for me!
Helpful Report
Posted 3 years ago
Good afternoon! Thank you for your review, we are glad to hear we provided you with such fabulous service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.
Posted 3 years ago
Great customer service!
Helpful Report
Posted 3 years ago
Good afternoon! Thank you for your review, we are glad to hear we provided you with such fabulous service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.
Posted 3 years ago
I am so ill. I cant get out of bed. I have a terrible headache and sick . I cant even drink water. I just hope that it will pass inthe next few days. I will not be taking any more!
Helpful Report
Posted 3 years ago
Good morning, I am so sorry to hear you have been so poorly. I have requested a nausea pack to be dispatched today, please let us know how you get on. This should help subside nausea. Take care. Kind regards myBMI
Posted 3 years ago
Easy consultation and well packaged products arrived a couple of days later.
Helpful Report
Posted 3 years ago
Good morning! Thank you so much for taking the time to provide a 5* rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Please keep us updated with your journey! See you next month! :) Kind regards myBMI
Posted 3 years ago
Really happy with the service. Good questionnaires to assess suitability and follow-ups are quick, relevant and safe. I felt supported and encouraged by the team. Delivery of the medication is generally next day! When I wanted to delay it to a better day because I was away, they organised that too. The treatment is working really well for me and so glad I made this decision and that I used myBMI. Expensive but worth it.
Helpful Report
Posted 3 years ago
Good morning! Thank you so much for taking the time to provide a 5* rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Please keep us updated with your journey! See you next month! :) Kind regards myBMI
Posted 3 years ago
Great service would highly recommend
Helpful Report
Posted 3 years ago
Good afternoon! Thank you so much for taking the time to provide a 5* rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Please keep us updated with your journey! See you next month! :) Kind regards myBMI
Posted 3 years ago
very proffesional and efficient with handling any of my queries
Helpful Report
Posted 3 years ago
Good afternoon! Thank you so much for taking the time to provide a 5* rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Please keep us updated with your journey! See you next month! :) Kind regards myBMI
Posted 3 years ago
Prompt service. Exper delivery. Accessible and communicative.
Helpful Report
Posted 3 years ago
Good afternoon! Thank you so much for taking the time to provide a 5* rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Please keep us updated with your journey! See you next month! :) Kind regards myBMI
Posted 3 years ago
You sent my products to the wrong address! I made sure my home address was the chosen one but you sent it to my work address and I’m worried about how long it was out of the fridge.
Helpful Report
Posted 3 years ago
Good afternoon Naomi, Thank you for your feedback. I am sorry to hear your treatment went to your work address. From looking into your complaint, you have selected your work address as your delivery address at the checkout. I can only apologise for any inconvenience caused by this. Your pen is safe to use out of the fridge for 56 days, so please do not worry! If you need further help, please do not hesitate to contact our customer care team at support@my-bmi.co.uk Kind regards, myBMI
Posted 3 years ago
I'm totally impressed with the service I've had. Quick delivery and any queries I had I had a reply within hours
Helpful Report
Posted 3 years ago
Good afternoon! Thank you so much for taking the time to provide a 5* rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. Please keep us updated with your journey! See you next month! :) Kind regards myBMI
Posted 3 years ago
Really excellent service, reviewed quickly then delivered next day with cool bag, needles & sharps bin. Can’t fault my-bmi. Ordered 4 + times.
Helpful Report
Posted 3 years ago
Good afternoon! Thank you for your review, we are glad to hear we provided you with top-notch service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.
Posted 3 years ago
myBMI is rated 4.4 based on 802 reviews