myBMI Reviews

Name: myBMI
Rating: 4.43

4.4 Rating 800 Reviews

84 %

of reviewers recommend myBMI

Company Reviews

Questions

Metrics

4.4

Based on 800 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

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Phone:

01695 213 142

Email:

admin@my-bmi.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“In 2 weeks- 4kg”

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Posted 5 months ago

“Well, I’ve yet to see how many treatments I get out of the latest pen, but the last pen only had three doses in it. I shall of course report back once this pen is empty.”

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Posted 5 months ago

“The products arrive well Packed and quickly. However i have been subjected too having to stick ti doses that dont work for me and buy them monthly when they have no impact on weight reduction. I need dose increases but it’s not available so have to continue to pay and use doses that don’t work for me. It’s all a little Frustrating. If I stop or discontinue and start again I will be asked to start at beginning dose again. So feel I have to continue until stock arrives if the does that I need”

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Posted 5 months ago

“Was very helpful.”

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Posted 6 months ago

“I’ve been using this provider for almost two years but the prices are now ridiculous. I’m paying £300 for .5mg a month. It’s not sustainable.”

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Posted 6 months ago

Hi, Please be advised that following a period of elevated demand for our services as a result of global stock shortages we had to increase our prices in order to secure stocks to maintain supply to our patients. We did this with the upmost consideration to the impact it would have on our patients. However last week we started the phased process of returning prices to our normal pricing structure, as such the price of 0.5mg is now back to £199. We apologise for any inconvenience you may have experienced but rest assured you are a valued and important customer. MyBMI

Posted 6 months ago

“The price is way too high at the moment”

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Posted 7 months ago

Hello, Thank you for your feedback We understand that price is an important factor when it comes to purchasing products, and we always strive to offer competitive prices. However, we have recently experienced an increase in costs from our suppliers, which has resulted in a price increase for some of our products. If you have any further questions or concerns regarding this matter, please do not hesitate to reach out to us. Kind regards myBMI

Posted 7 months ago

“Started of very well. Then suddenly couldn't get the 14mg tablets to carry on with weight loss plan.”

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Posted 7 months ago

Hi Theo, Out apologies for the lack of availability on the 14mg tablets, we are working really hard with Novo Nordisk to secure additional inventories to meet our patients requirements. Kind regards myBMI

Posted 7 months ago

“1.5 was unavailable so had to go back to 1mg very disappointing. Hope supply problems and pricing get back to normal soon. Awesome service and product when available.”

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Posted 8 months ago

Hi, Apologies for the interruptions in supply we are working hard with Novo Nordisk and their nominated UK distributor to increase the availability of the higher dosages, which are now back in stock in limited quantities. We expect supply disruptions for the rest of the year but are working hard to ensure continuity of service for our existing patients. Kind regards myBMI

Posted 7 months ago

“Fine until now A glitch with changing delivery address was eventually dealt with but now the new issue of supply shortage has hit My BMI so I’m unable to buy my appropriate prescription. Prices have also shot up making future purchases questionable. Disappointed that this had not been anticipated and addressed but such is capitalism”

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Posted 8 months ago

“I haven’t noticed any changes in my appetite I’m on week 2”

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Posted 8 months ago

“hi all was OK but disappointed that I can't get the size mg I should be on and you are still taking on more clients . need 1.5mg min and preferably 2mg”

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Posted 8 months ago

“A good tool but the medication so over priced as it’s popular and the postage wasn’t great”

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Posted 8 months ago

“You restrict what I can buy and when plus your prices have gone up significantly- you’re taking advantage of your customer’s’ vulnerability”

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Posted 9 months ago

“Still haven't received my order been to the post office it wasn't there is still on the van”

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Posted 9 months ago

“The price of the product was increased last month by £20. That information was communicated to me. It went up again by £20. That’s £50 in two months. I didn’t realise until checkout which was a shock! How can this be justified? I found it very disappointing. The service from the company is efficient however.”

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Posted 10 months ago

Hi Christine, Thank you for taking the time to leave a review. We are sorry that we have had to increase our pricing which is due to demand outstripping supply of some of these medications leading to shortages driving up wholesale prices. It would simply not be sustainable for us to hold prices (as much as we would like to) in the face of increasing wholesaler costs. We value your feedback and hope to return to our original pricing as soon as possible, so we can assist as many people as possible with their weight loss journey. Sincerely, My-BMI team

Posted 10 months ago

“Hhzjdhddjshdbdhd”

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Posted 10 months ago

“Iv had no symptoms as of yet, only on my first week if i have not had a change end of week two want to up my does”

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Posted 10 months ago

“After first months purchase the price has shot up to something that's not affordable as such I have bought from a different supplier”

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Posted 10 months ago

Hello Sue, we apologize for the recent pricing adjustment that we made due to increased demand and supply chain challenges. We understand that this may have caused frustration and inconvenience for our valued customers, and we want to express our sincere regret for any inconvenience caused. We have experienced some changes in the market and supply chain that have led to a temporary adjustment in our pricing. We apologize for any confusion or frustration this may have caused and want to assure you that we are taking steps to mitigate these challenges. We want to assure you that we are doing everything we can to minimize the impact of these challenges on our customers. We are constantly exploring alternative sources to maintain a steady supply of our products and reduce the prices back to normal as soon as reasonably possible. We value your business and the trust you have placed in us, and we understand that our pricing changes have a significant impact on your purchasing decisions. We apologize for any inconvenience caused and thank you for your patience and understanding during this difficult time. Kind regards myBMI

Posted 10 months ago

“Good service but disappointed with the quite significant price rises”

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Posted 10 months ago

Hello, We apologize for the recent pricing adjustment that we made due to increased demand and supply chain challenges. We understand that this may have caused frustration and inconvenience for our valued customers, and we want to express our sincere regret for any inconvenience caused. We have experienced some changes in the market and supply chain that have led to a temporary adjustment in our pricing. We apologize for any confusion or frustration this may have caused and want to assure you that we are taking steps to mitigate these challenges. We want to assure you that we are doing everything we can to minimize the impact of these challenges on our customers. We are constantly exploring alternative sources to maintain a steady supply of our products and reduce the prices back to normal as soon as reasonably possible. We value your business and the trust you have placed in us, and we understand that our pricing changes have a significant impact on your purchasing decisions. We apologize for any inconvenience caused and thank you for your patience and understanding during this difficult time. Kind regards myBMI

Posted 10 months ago

“Not impressed so far. I completed my consultation online a number of times, and nothing happened. Rang the office only to be told that the product is out of stock and to keep trying. It would have been better of the website would have said that. When I eventually was able to complete the consultation and place my order, I expected a few days for my case to be reviewed. But it was reviewed almost immediately, which was good service, but that mean that the product was going to be delivered on a day that I wasn't in. So I called the office and put my order on hold (with the intention of releasing it when I knew I would be around to accept the delivery). A couple of days later, a day when I wasn't at home, I got an email to say that my order was out for delivery. When I got home that day I had a card from Royal Mail saying that they'd tried to deliver a package but as I wasn't in, they'd try again the next day. I rang the office to say that I wasn't happy to receive this product as it wouldn't be refridgerated over night. I was assured that the product was packed so that the low temp would remain for 48 hrs. The next day my item was delivered. It was at room temperature. The ice pack has not only melted, it wasn't even cold. Having been assured that this was OK, I used the item for the first time. No side effects so far, but whether the product is actually viable for this month, only time will tell.....”

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Posted 10 months ago

myBMI is rated 4.4 based on 800 reviews