myBMI Reviews

Name: myBMI
Rating: 4.43

4.4 Rating 800 Reviews

84 %

of reviewers recommend myBMI

Company Reviews

Questions

Metrics

4.4

Based on 800 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	2 - 3 Hours
Customer Service	4.7 out of 5

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Phone:

01695 213 142

Email:

admin@my-bmi.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got really expensive all of a sudden... Try elsewhere”

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Posted 11 months ago

“I have my delivery, however I have to wait an addition 4 days as I have not been in when they’ve attempted to deliver. I’ve had to collect it myself. I’ve lost almost a week before I can start. Having the option to select a delivery day would be a great option.”

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Posted 11 months ago

“No change in my weight, in fact I have put in 2lbs”

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Posted 11 months ago

“I did not receive my 5% discount as promised”

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Posted 1 year ago

“The service and all the information provided are great but sadly I had dreadful side effects from the medication. Spent a week in bed/ on the loo with severe diarrhoea and felt so poorly. I can only assume it was the medication as my partner had eaten the same meals as me and was absolutely fine. I did wonder if I had covid as that can cause diarrhoea- but my test was negative. Obviously I did lose a few pounds in weight (every cloud) but that's not the way to do it. So disappointed.”

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Posted 1 year ago

“Not sure it worked this time”

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Posted 1 year ago

“Service was good but the product is not working for me unfortunately”

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Posted 1 year ago

“Order was despatched promptly however courier DPD sent message to my mobile saying “try to deliver but no home” package will dropped of at nearest collection point this was not true I was working from home as well as having builders working downstairs going in abducts house they never saw a dpd van pull outside my house I was very annoyed this product should refrigerated on. Delivery so I add m unsatisfied with service bmi gave provided”

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Posted 1 year ago

“Always room for improvement”

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Posted 1 year ago

Hello, Thanks so much, Chas, for your review. If you have any ideas on how and where we can improve, please pop us a message. We will be more than happy to hear from you. Kind regards myBMI

Posted 1 year ago

“Consultation completed entirely online, no additional questions asked, treatment delivered 2 days later. Not needed to make contact since, but I did register with the facebook group and made a post for advice approx. 5 days now, which is still pending approval by a moderator. Thankfully YouTube has proved a more useful source of information/ help.”

Helpful Report

Posted 1 year ago

Hello! Thank you for taking the time to leave us a review! We are happy to hear you are happy with the process so far. Please accept my sincere apology regarding your post, I have now approved this. If you need to get in touch with out customer care team, please email support@my-bmi.co.uk. Kind regard myBMI

Posted 1 year ago

“I’m really concerned with the costing of this from £199 and now £249 and don’t see how I can keep using this”

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Posted 1 year ago

“I can’t rate on medicine as I am only taking it for 3 days. However, the medication was not shipped for days, I had to call customer service after waiting for a week, then they told me it would be with me the next day. It was delivered after 3 days. A delay of over 10 days from paying for the goods.”

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Posted 1 year ago

“Doesn’t work!!”

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Posted 1 year ago

“Consultation excellent but struggling to get a response when I had an enquiry after”

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Posted 2 years ago

Good morning, Thank you for your feedback. I am so sorry to hear you are struggling to receive a response from our customer care team. Are you emailing support@my-bmi.co.uk? Kind regards myBMI

Posted 1 year ago

“Prescription has been provided promptly and with adequate instructions. I am a bit disappointed in the lack of specific dietary support. There are a lot of general articles available, but no way to collate a plan specific to me. I'm seeing a lot of dissatisfaction in the FB group with people's progress and I wonder if it's because the way myBMI is currently structured is only tackling one side of the equation.”

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Posted 2 years ago

“My order was dealt with very efficiently and I received my order in the post . I have started my low dose pen and really easy to use. Very surprised that I did not feel any pain when using the pen . I was surprised however I did not receive a telephone call to ensure I understood side effects etc .”

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Posted 2 years ago

“Just started 5 days ago, i cannot say much. I don't feel hungry, and when I eat something, I feel a little bit nausea. At the moment don't have much to say.”

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Posted 2 years ago

“Everything has been good. But I'm afraid i have not received my medication yet.”

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Posted 2 years ago

Hello Gloria, Thank you for your feeback. I will be in contact this afternoon regarding your missing order. Kind regards myBMI.

Posted 2 years ago

“Sent to wrong address but otherwise great !”

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Posted 2 years ago

Good afternoon Rabia, Thank you for your feedback! I am so sorry we dispatched your order to the incorrect address. Please pop us a message before you order again and I will provide you with a discount code. Take care. Kind regards myBMI.

Posted 2 years ago

“Hi Only did one injection so far”

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Posted 2 years ago

Good afternoon! Thank you for your review, we are glad to hear we provided you with such fabulous service! I am glad to hear the treatment has made you feel more positive and getting you to your target weight, you have done amazing. Thank you so much for sharing your journey with us. Kind regards myBMI.

Posted 2 years ago

myBMI is rated 4.4 based on 800 reviews