Hi Chris,
We are incredibly grateful that you took the time to leave us a 5-Star review š
Our SlatWall certainly brings a stylish feel to any room!!
Thank you so much for your review.
Kind regards,
Jane
Hi Eric,
Thank you for taking the time to share your experience with us! We're over the moon to hear that you're happy with our product and service š
Kind regards,
Kathy
“Not sure what is better - customer service or the product itself. Absolutely outstanding service provided by NatureWall and high quality product. We are amazed by the look of the panels on our wall. Big thanks to Kathy for going the extra mile...”
“To say NatureWall lived up to expectations would be an understatement. A truly great product. One of our panels was damaged by the courier but NatureWall were quick to replace it the same week. Great support and service. Our wall looks amazing.”
Hi David,
Thank you for your 5-star review š We are delighted that we lived up to your expectations!
Your SlatWall look's fantastic! šāØ
We really appreciate your feedback!
Kind Regards,
Kathy
“Was a good product however on delivery products where damaged. Could not wait for change of panel as we had labour in to complete this work however minimal and able to hide at low levels.
Otherwise profit was good finish and easy to work with. When cutting around tv section and speaker bars strips would become loose from felt backing so had to nail this directly.
All in all not a bad product. They were able to provide a good refund on the damaged products.”
Hi Kunal,
Thank you for your review.
We sincerely apologise that your order was damaged during delivery. Whilst damages are very uncommon they can, unfortunately, occur in transit. We would have certainly replaced your damaged panel but we understand you could not wait for this to arrive as you already had fitters there ready to install.
We take all complaints very seriously and have addressed this issue with the courier.
We appreciate your feedback and are glad we could come to a resolution you were happy with.
Kind regards,
Kathy
“Just received my grey felt acupanels and I couldn't be happier with the product, top class quality!
I would like to thank Aimee from the customer care group for her continued help and support, she was amazing in helping me and keeping me updated when I had a few issues with Spanish customs on imports, if only there were more Aimee's in the world, NatureWall should be extremely proud to have you, thank you for all your help we are in love with our panels!”
Hi Keiron,
Thank you for your wonderful 5-star review š
We are so glad that you are happy with your order and that Aimee helped you through the issues that arose with Spanish customs. We will be sure to pass on your lovely feedback to Aimee, she will be over the moon! We are very proud to have a team that truly cares about our Naturewall customers!
We really appreciate your feedback!
Kind regards,
Kathy
