“everything was absolutely perfect from order confirmation, communication and delivery.
thanks so much and I look forward to future purchases with a great company 🙂”
Heya Richard,
Thanks for your feedback mate. Let's do it!
Text 1: Verify your phone number (Credit card fraud is legit and we're sick of it. However you passed the test with flying colours!)
Text 2: The tracking number for your order
Text 3: Please pick up your order from the post office
Text 4: Your order was delivered.
So 4 texts in total, mostly helpful (We thought).
If you could ever bring yourself to purchase from us again, you wouldn't need to verify your phone number because we know you .. and we love you.
Hope you'll reconsider us one day. ❤️
“Reason for 3 stars is because previously I have experienced delivery issues/delays but paid the express fee. The latest purchase I had to follow up after two days of no communication for something that was being sent express. Followed this up and the item arrived 24hrs later. Apart from delivery issues, I have no problem with NBA”
Hey Stewart. Thanks for taking the time to write this review. We really appreciate the feedback. I can see you placed your order on Tuesday April 2nd at 2.54pm, which unfortunately was the first day back at work after a full 4 days off. I can see you also took advantage of our 20% off Easter coupon, which hundreds of other lucky shoppers also do. Unfortunately all of these things added up to us sending your order out on Thursday instead of Wednesday - by express post as standard :-). I'm sorry we couldn't meet your expectations this time but hope you love your new item anyway. 🙏🙏
“Well worth shopping with, great service great prices fast shipping. Easy to deal with and kept incontact during process. Would highly recommend, do yourself a favour lads and start shopping... go on treat yourself.”
