Nishohi Reviews

Name: Nishohi
Address: 1-33-5 Omori Kita, Tokyo, Tokyo
Rating: 4.85

4.9 Rating 1,345 Reviews

96 %

of reviewers recommend Nishohi

4.9

Based on 1,345 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	2 - 3 Hours

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great, everything arrived so fast and exactly the colors and items we wanted.”

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Posted 4 months ago

“excellent!!”

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Posted 4 months ago

“Fantastic experience working with Nishohi, and even after the order placement, to add to it, they were fantastic in assisting. Highly recommend and I will buy again Thanks!”

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Posted 4 months ago

“Good customer relationship, prompt reply in English and prompt delivery. Well done 👍”

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Posted 4 months ago

“Super efficient the ball ordered arrived 2 days after!”

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Posted 4 months ago

“fast ship & good services.”

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Posted 4 months ago

“The response is very fast from nishohi good service. my question if we need other blade can we ask for the weight before? the weight is very important for me thanks”

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Posted 4 months ago

“bon matériel livraison rapide et précise”

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Posted 4 months ago

“Fast delivry, excellent quality!”

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Posted 4 months ago

“Quick response and quick shipment”

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Posted 4 months ago

“Nishohi shop communicated well, answerred the questions friendly with the customer and duty of care.”

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Posted 4 months ago

“The ordering was easy and delivery was quick and efficient. I haven't had the chance to use the product yet but it looks exactly as pictured onsite. Very happy with process.”

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Posted 4 months ago

“I have still not received my shoes. Update: the shoes finally came in and fit me me as I had hoped. Excellent quality.”

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Posted 4 months ago

Dear Wayne, Thank you for taking the time to leave a review. As we discussed by email, the parcel was held at Customs for longer than usual, but I am pleased that it was successfully delivered to you on May 27th. I apologize for the delay and any inconvenience it may have caused. Unfortunately, Customs clearance times can occasionally be unpredictable. I hope you are enjoying your new shoes and that they meet your expectations. All the best, Taku

Posted 4 months ago

“I don't understand why the package with the order didn't arrive. It's been almost a month.”

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Posted 4 months ago

Dear Pletea, Thank you for taking the time to leave a review. I am sorry that your parcel did not reach you. The shipment was held by German customs and was ultimately returned to us. As a result, we processed a refund for your order. If you ever experience a delivery issue in the future, please feel free to contact us directly. Had we been aware of the situation, we would have been happy to investigate with the carrier and assist in finding a solution. We apologize for the inconvenience and appreciate your understanding. Kind regards, Taku

Posted 4 months ago

“Excelent”

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Posted 4 months ago

“Great service”

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Posted 4 months ago

“I'm a regular customer at Nishohi. Website is easy to use, pricing is reasonable, shipping usually fast. Though admins should be more careful while arranging shipping. For my order I chose and paid for DHL as a shipper as they work better in terms of customs clearance, but my order was shipped with Fedex and I'm still struggling with customs.”

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Posted 4 months ago

“Website easy to use and great product range. Shipping fast to Australia, better than our domestic suppliers.”

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Posted 4 months ago

“Very good service. The hinoken en blade is great, the weight exactly as requested. Blade is beautiful, good feel, real hinoki premium quality. Shame the handle is a bit short for my hands. Thank you team, will order again!”

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Posted 4 months ago

“Everything was very fast and high-quality.”

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Posted 4 months ago

Nishohi is rated 4.9 based on 1,345 reviews