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One Call Claims Reviews

4.8 Rating 3,312 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,312 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Sa3 - the lady was very friendly, helpful and informative. Put me at ease when sorting out collection of my car and drop off of courtesy vehicle. Thankyou
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Posted 1 week ago
The Lady I spoke to was very polite, informative, and put me at ease through the process.
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Posted 1 week ago
Professional
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Posted 1 week ago
Very helpful and polite, making sure i understood correctly everything bwfore going to the next subject
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Posted 1 week ago
Easy to contact service. Helpful advisor. Pleasantly surprised.
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Posted 1 week ago
SE2 was extremely helpful and patient. He handled my call with the highest level of professionalism whilst being friendly and putting me at ease. He was extremely knowledgeable and explained everything clearly whilst also checking my understanding. He took his time and answered all of my questions - a really nice experience during a stressful time.
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Posted 1 week ago
HW6 was very pleasant to talk to and made my none fault claim go throught very smoothly she explained everything and what would happen next a credit to your company
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Posted 1 week ago
HB1 was very polite and helpful throughout the rather convoluted process to make a no fault accident claim. Hence 4 stars, which is no reflection on HB1 whatsoever, rather the process you employ.
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Posted 1 week ago
Helpful call handler. Very pleasant and sorted the arrangements for me to get my car back after repair swiftly and completely to suite me and not the garage. Handler was CF6
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Posted 1 week ago
Customer service have been absolutely brilliant! Have had constant updates regarding the repairs to my car from them. They arranged curtisy car for me, & was delivered by another perfect Gentleman . Thankyou to the lovely lady that put me at ease when I was so worried. Think her name was Jackie?
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Posted 1 week ago
Great service from KB9 today. Explained everything regarding my claim, repair, and courtesy vehicle conditions. Pleasant friendly attitude.
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Posted 1 week ago
Excellent and polite service with customer being the primary concern!
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Posted 1 week ago
I thought I had standard car recovery but at 06.30 Friday 30th May I needed to use service but instead on going though app it said I didn’t have cover. But my cover included a breakdown/recovery service. So had to call an independent company which cost me £150….
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Posted 1 week ago
Very polite, helpful and knowledgeable. Was able to answer all my questions quickly and satisfactorily. Thank you.
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Posted 1 week ago
Extremely helpful. Talked me through the in line process…efficient and patient. Many thanks
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Posted 1 week ago
TG2 was extremely friendly and thorough and immediately put my mind at rest. SB.
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Posted 1 week ago
Helpful & thorough
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Posted 1 week ago
LH5 very pleasant and polite in dealing with my claim
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Posted 1 week ago
MP4 has been amazing with their help and has provided me with very useful information regarding my call along with being polite. we need more support agents like mp4 for easier communication and thorough help!! :)
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Posted 1 week ago
Carl was very helpful with my experience
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Posted 1 week ago
One Call Claims is rated 4.8 based on 3,312 reviews