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One Call Claims Reviews

4.8 Rating 11,480 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,480 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
TG2 eas extremely helpful and had the patience of a saint, our call lasted about 45 minutes, she is a credit to your company.
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Posted 5 days ago
RT4. Very polite and gave me all the info i required for the update of my claim. Thankyou
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Posted 5 days ago
Great speedy responses from MF1,
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Posted 5 days ago
Helpful and efficient. Thank you
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Posted 5 days ago
A very helpful service
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Posted 5 days ago
A very helpful and friendly call from CB3 many thanks
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Posted 5 days ago
Good service,no drama,explained the situation very clearly
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Posted 5 days ago
Friendly and helpful service when initially reporting my accident. Efficient directing to my insurance company for a quick service also. Very happy and felt looked after by One Call.
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Posted 5 days ago
MP4 was great and sorted issue straight away
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Posted 5 days ago
MF1 was helpful. Hopefully her email to the relevant people will move things on. She couldn't do anymore. Customerservice review is average at the moment depending on outcome of this response .
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Posted 5 days ago
Mb5 was polite professional and helpful.
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Posted 5 days ago
Helpful and polite
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Posted 5 days ago
Really good customer service. Very responsive and helpful on the phone
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Posted 5 days ago
TG2 was so kind, patient and helpfull. A credit to One Call Claims!
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Posted 5 days ago
Very satisfied with the service,very efficient
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Posted 5 days ago
Brilliant and professional service, quickly addressed my concerns witj a great and kind manner
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Posted 5 days ago
Very prompt response to my communication.
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Posted 5 days ago
LC9 was great, both helpful and insightful - I appreciated his time!
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Posted 5 days ago
Extremely helpful and friendly. With great customer service.
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Posted 5 days ago
Efficiency consideration and care
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Posted 5 days ago
One Call Claims is rated 4.8 based on 11,480 reviews