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One Call Claims Reviews

4.8 Rating 3,303 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,303 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
The whole process was dealt in a very professional manner by AD9 She was also very supportive and empathetic to the situation She made a stressful situation easier to deal with.
Helpful Report
Posted 1 week ago
They kept me advised of the progress of my repairs & confirmed date & time my car would be returned
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Posted 1 week ago
Excellent service provided
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Posted 1 week ago
Very helpful and good manored
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Posted 1 week ago
Was worried about the online chat thing as I’m not great at technology. Got through so quickly, I asked a question with not a lot of information. MP4 sorted it out, knew exactly what I was on about and it’s taken a weight of my shoulders. Thank you sooo much
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Posted 1 week ago
Very happy with the advisor knew his stuff
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Posted 1 week ago
After having some Italian issues in speaking t9 the right team about my claim I finally spoke to a man (CN3) who was very understanding and very efficient is sorting out the car and arranging recovery.
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Posted 1 week ago
Chap on phone was really good.
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Posted 1 week ago
Helpful, polite service.
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Posted 1 week ago
What a fantastic service, and a special thank you to Lewis LH5 for being so patient and understanding. It was a pleasure to speak to a UK based call centre with English speaking people.
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Posted 1 week ago
I spoke to MS 1 yesterday to report my accident she was very helpful and polite made my phone call much easier and then spoke to BH7 this morning to give more details and he was very good too made me feel at ease as I’m still shook up from what happened gave me advice on how to deal with my shock and explained what would happen with my claim highly recommend these 2 people thank you
Helpful Report
Posted 1 week ago
I spoke to CF6 today and he was very helpful in trying to arrange collection of my vehicle for repair
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Posted 1 week ago
JW1 provided excellent customer service today and explained very to me.
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Posted 1 week ago
AC3 was polite answered all my questions quickly. Excellent service
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Posted 1 week ago
Mp5 was so helpful today with my query thank you so much for your help
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Posted 1 week ago
EC2 was very friendly and explained everything giving me the opportunity to ask anything
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Posted 1 week ago
MP5 was very helpful and provided excellent customer service
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Posted 1 week ago
Really helpful and everything was dealt with quickly, within a few hours everything was taken care of.
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Posted 1 week ago
Holly HW6 was clear and concise and very helpful in dealing with my claim, even though it was 7 in the evening.
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Posted 1 week ago
Great customer service, really easy as well to track existing claim progress.
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Posted 1 week ago
One Call Claims is rated 4.8 based on 3,303 reviews