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One Call Claims Reviews

4.8 Rating 3,312 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,312 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very helpful and understanding of my requirements
Helpful Report
Posted 1 week ago
After suffering a car collision this evening I was very shaken up and nervous of the insurance claiming as I have never before gone through the process. Your employee was exceptionally attentive towards me which immediately calmed my situation. I cannot thank her enough for her help throughout the duration. She spoke clearly and passionately, even taking the time to have a little laughter to ease the way I clearly feeling. An employee such as Anna (AD9) in my opinion, should have the gain of promotion, she is exemplary and a credit to your company. Thank you Anna, your kindness boded well. AD9
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Posted 1 week ago
Your agent AD9 was very informative and interested She had a calm manor which was much appreciated whilst i was having to report an accident.
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Posted 1 week ago
Seb was very friendly, helpful and put me through to the correct department to help with my claim.
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Posted 1 week ago
Handled my claim well & put me through to the appropriate contact.
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Posted 1 week ago
Seb, username SE2 was extremely helpful, explained everything and made me feel that everything is getting sorted speedily.
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Posted 1 week ago
The call agent I spoke to CN3 was very helpful and put my mind at ease about the process and dealing with the accident.
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Posted 1 week ago
HW6 WAS VERY HELPFUL AND POLITE
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Posted 1 week ago
Wonderful service.Very helpful.Thankyou SE2
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Posted 1 week ago
Initial claim handled by customer rep BS7. Really helpful, friendly and professional
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Posted 1 week ago
Excellent information
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Posted 1 week ago
Excellent service from mp5
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Posted 1 week ago
Thank you SM1 for your 1st class service. This is 24 Hrs on from accident and whilst still able to drive vehicle I am now waiting for a call from the repairer. SM1 has made things easy and I know what to expect.
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Posted 1 week ago
Another lovely member of the team. SM1. I can highly recommend the company. I have received excellent assisstance
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Posted 1 week ago
Spoke to JM2 he was extremely helpful but I'm still not absolutely certain of anything else I need to do as I have had so many emails on the same thing and not sure of what is outstanding. Hopefully it will all be sorted
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Posted 1 week ago
My query was sorted very quickly and satisfactorily by sm1
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Posted 1 week ago
for username : KB9 I found the customer service really helpful and understanding of the my circumstances. really appreciate her kind support.
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Posted 1 week ago
MP4 was really good at his job I am trying to close my claim and get pay out so I can get another car and now have garage chasing . it’s very stressful he was very helpful indeed Such a shame your portal is very hit and miss often doesn’t work or even recognise me but the texting service is good thank goodness for any updates /notifications and isn’t open after 5.30 for immediate information . I was able to navigate my queries and get the information I need so I can send further costs to an email. Very helpful person thanks
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Posted 1 week ago
Very quick replies to my questions, very helpful.
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Posted 1 week ago
Excellent customer service
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Posted 1 week ago
One Call Claims is rated 4.8 based on 3,312 reviews