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One Call Claims Reviews

4.8 Rating 3,320 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,320 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Thank you SM1 for your 1st class service. This is 24 Hrs on from accident and whilst still able to drive vehicle I am now waiting for a call from the repairer. SM1 has made things easy and I know what to expect.
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Posted 1 week ago
Another lovely member of the team. SM1. I can highly recommend the company. I have received excellent assisstance
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Posted 1 week ago
Spoke to JM2 he was extremely helpful but I'm still not absolutely certain of anything else I need to do as I have had so many emails on the same thing and not sure of what is outstanding. Hopefully it will all be sorted
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Posted 1 week ago
My query was sorted very quickly and satisfactorily by sm1
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Posted 1 week ago
for username : KB9 I found the customer service really helpful and understanding of the my circumstances. really appreciate her kind support.
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Posted 1 week ago
MP4 was really good at his job I am trying to close my claim and get pay out so I can get another car and now have garage chasing . it’s very stressful he was very helpful indeed Such a shame your portal is very hit and miss often doesn’t work or even recognise me but the texting service is good thank goodness for any updates /notifications and isn’t open after 5.30 for immediate information . I was able to navigate my queries and get the information I need so I can send further costs to an email. Very helpful person thanks
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Posted 1 week ago
Very quick replies to my questions, very helpful.
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Posted 1 week ago
Excellent customer service
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Posted 1 week ago
I spoke to SM1 today excellent service as usual professional and knowledgeable staff throughout my claim with one call insurance.
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Posted 1 week ago
Just to say that im so happy with the service I received today, very thoughtful, very thorough and made me feel very at ease thankyou
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Posted 1 week ago
Really helpful and put at ease at a stressful time Joe was spot on
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Posted 1 week ago
Excellent service
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Posted 1 week ago
Had a few calls today with Charlie (CB3), most helpful & polite customer service in resolving an ongoing issue.
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Posted 1 week ago
Joe was very helpful and made the process easy
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Posted 1 week ago
AC3 dealt with my claims call today and I cannot fault the service he provided regarding my vehicle insurance claim. He was kind and patient .. a credit to his company !
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Posted 1 week ago
Crystal ie kb9 was very helpful and patient with me because I'm at the age where email can be a nightmare and polite and friendly
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Posted 1 week ago
Excellent service
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Posted 1 week ago
Fist ever accident, and from first call your company have been so helpful in explaining everything and putting me at ease. I would highly recommend your company and staff, to anyone who requires this type of service in the future.
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Posted 1 week ago
I am very happy with the service they provided through their online chat system, very efficient.
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Posted 1 week ago
Reassuring tone very helpful and efficient
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Posted 1 week ago
One Call Claims is rated 4.8 based on 3,320 reviews