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One Call Claims Reviews

4.8 Rating 11,492 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,492 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
James called regarding my motor accident claim. Took all details and passed me to Covea. Friendly and efficient service from James - computer not playing ball.
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Posted 1 week ago
SM1 made it easy for me to book my car in for the required repairs following the no fault accident.
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Posted 1 week ago
I phoned yesterday to report an accident and I was not given the advice or information I was seeking. I did not know what was happening or what I should expect . I have read all of your emails and sent you one with all of the pictures I have. Now you have texted me for pictures and I just don't have any more. Your office is now closed do I can't call. I am sick with worry and don't know what to do. This is my first accident that I have been responsible for.
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Posted 1 week ago
Very helpful.
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Posted 1 week ago
Brilliant service very pleasant and professional
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Posted 1 week ago
TP8 dealt with my accident claim with calm professionalism throughout and explained the legal issues clearly and I am totally satisfied with her and the outcome.
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Posted 1 week ago
Very concise and helpful
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Posted 1 week ago
SM1 was very helpful and super friendly. She explained everything and understood my concerns on repairs. Top service.
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Posted 1 week ago
First time ive ever made a claim advisor was very helpful and explained everything clearly.
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Posted 1 week ago
Excellent service from everyone I have spoke with
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Posted 1 week ago
The claim was more simple than I anticipated , they were calm , professional , spoke clearly . Your handler EB3 made me feel at ease after the trauma of the accident the day before while guiding me through the claim . Thank you
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Posted 1 week ago
Very informative and polite. Acceded expectations
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Posted 1 week ago
Very good and helpful - AC3
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Posted 1 week ago
Great service friendly an clear guidance soooo helpful as I’m no good with phones an computer No rush just great service
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Posted 1 week ago
The customer service i received from BS1 when calling today to report someone hitting my car was excellent. He was polite, friendly, and extremely helpful with ensuring I understood everything. The process to the make the claim was not stressful for me and was very straightforward. BS1 spoke clearly and made everything very easy to understand. He asked me if I was ok following the accident and he answered all of my questions with no trouble at all.
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Posted 1 week ago
Professional and helpful service from EB3 & TB7
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Posted 1 week ago
Friendly and helpful customer service
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Posted 1 week ago
Excellent service so far ;MH3 was so helpful; and explained everything to me,I have never needed to use my car insurance before and it so so easy and caring in the way it’s been handled.it has made it so easy and professional
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Posted 1 week ago
Very happy with the help and advice I received.
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Posted 1 week ago
Very good listener and also provided information of options of how to proceed with reporting the collision I
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Posted 1 week ago
One Call Claims is rated 4.8 based on 11,492 reviews