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One Call Claims Reviews

4.8 Rating 11,492 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,492 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
TW6 was very helpful
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Posted 1 week ago
My initial call yesterday with (NJM2) went really well.The gentleman was polite..friendly and professional going through the details with me.Thank you for your help.
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Posted 1 week ago
Service was very good and helpful.
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Posted 1 week ago
I like thank TS6 for his help and politeness it was very kind of him to deal with my request
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Posted 1 week ago
We had great service from agent KK2 after a bit of a rocky start with our claim. We just wish that agent KK2 had been the first person to answer the phone when we started the process on December 18th after a nasty RTC (not our fault). Thank you KK2.
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Posted 1 week ago
Very helpful and polite
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Posted 1 week ago
Polite and efficient
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Posted 1 week ago
Very professional and curtious
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Posted 1 week ago
The turn around on the repair and return of my car was amazing… returned in 2,weeks beginning of December. Updates from company informative and polite. Soo soo grateful thank you
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Posted 1 week ago
very good customer service as always.
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Posted 1 week ago
Short and sweet interaction - enabled me to bypass lengthy website based claim - put me straight through to the right department
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Posted 1 week ago
Very helpful
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Posted 1 week ago
J.W1. Joe was very helpful, knowledgeable, very polite and professional. He is a credit to your company.
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Posted 1 week ago
I dealt with a very very helpful lady on the phone, she was very polite and informative.
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Posted 1 week ago
We were helped by JW1 who was so calm and Helpful throughout the call for us to report our accident. This made the process (new to us) much better and he kept me very calm. Thank you
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Posted 1 week ago
I discussed my claim with i.d. tg2. Was very clear and precise. All in all a fairly decent experience.
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Posted 1 week ago
Excellent service. Quick response. Clear information given when asked, very helpful . Best customer service I have received in ages.
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Posted 1 week ago
Very good service, excelente xx
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Posted 1 week ago
I discussed my claim with user ID CH3 this morning. An a excellent and professional service was provided in a very friendly spirit. Many thanks, Lewis Lazowski.
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Posted 1 week ago
SM1 was extremely helpful. The hire car that was delivered to me on the 2/1/26 failed to start on Saturday evening. All lights turned on but engine was dead. She responded by arranging a replacement vehicle to be delivered. She was very helpful and informative.
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Posted 1 week ago
One Call Claims is rated 4.8 based on 11,492 reviews