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One Call Claims Reviews

4.8 Rating 3,346 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,346 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
L was excellent and very helpful.
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Posted 2 weeks ago
Professional, helpful and easy to follow questions from the call handler.
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Posted 2 weeks ago
Ac3 excellent service.
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Posted 2 weeks ago
Excellent service, well spoken and very informative
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Posted 2 weeks ago
excellent service,
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Posted 2 weeks ago
Spoke at length this am with Matthew regarding a none blameworthy m/c accident possible claim- extremely helpful with information etc which makes further action much clearer but unfortunate for my poor m/c, regards RFN AJ65DVV
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Posted 2 weeks ago
Excellent service and so helpful and polite cf6. Change of registration and email sent immediately. Thank you
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Posted 2 weeks ago
AC 3 very helpful and patient with my poor phone signal. Very good customer serviceG
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Posted 2 weeks ago
MP4 was extremely helpful and assisted with all the queries I had made. 10/10
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Posted 2 weeks ago
Very helpful …I spoke to user number SA3
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Posted 2 weeks ago
Telephonist was lovely and very helpful
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Posted 2 weeks ago
Very helpful
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Posted 2 weeks ago
I was made to feel at ease and treated with much respect and nothing was any trouble.
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Posted 2 weeks ago
Called in today to report a traffic incident spoke to operator JM2, who was very polite and patient, recorded all the details, was very helpful
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Posted 2 weeks ago
Excellent communication, professional and precise and understanding of my claim and explained the procedure. Thank you CN3
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Posted 2 weeks ago
Very polite, patient and helpful. Couldn’t have asked for better customer service
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Posted 2 weeks ago
Spoke to call handler Tiffany about a car insurance claim after accident. Very professional, helpful and put us at ease as we started the process.
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Posted 2 weeks ago
I was very impressed with how the One Call Claims lady (BS7), gathered all my information. She was very thorough, and nothing was too much trouble when I asked her questions. Thank you very much for putting me at ease during this process.
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Posted 2 weeks ago
I spoke with a young lady today regarding my claim who was very professional and extremely helpful thankyou TG2
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Posted 2 weeks ago
Have found this claim a little taxing on the old brain but I am old and not over brilliant with e mail and stuff, staff have all been excellent and helpful, this is the first claim ive ever made in 47 years of driving and I hope it will be the onky one, many thanks to all concerned, and ec2😊
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Posted 2 weeks ago
One Call Claims is rated 4.8 based on 3,346 reviews