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One Call Claims Reviews

4.8 Rating 3,355 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,355 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very pleasant, lady SA3 dealt with my enquiry very quick. Highly recommended
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Posted 2 weeks ago
Hi - the gentleman who dealt with my enquiry (number HW 8) was extremely courteous and knowledgeable.
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Posted 2 weeks ago
For an initial call HB1 was was courteous and polite. Explained things clearly. I have fortunately never had to make a claim before and she made this first step easy.
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Posted 2 weeks ago
Very informative and helpful nice telephone manner
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Posted 2 weeks ago
HW6 was really helpful, polite, informative and friendly.
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Posted 2 weeks ago
I reported an accident involving my car yesterday. The staff at One Call Claims have been exceptional with their communication and service. I have been fully informed of the procedure with repair to my car. HB1 this morning has been especially helpful and supportive.
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Posted 2 weeks ago
Good customer service
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Posted 2 weeks ago
Excellent customer service from JM 2
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Posted 2 weeks ago
MP5 was very helpful with my query today. Thanks
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Posted 2 weeks ago
JM2 was amazing. He was very empathetic to the situation and handled it very professionally.
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Posted 2 weeks ago
Hw8 was very helpful in dealing with my problem thank you very much 0
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Posted 2 weeks ago
Customer service officer RO2 was very professional, friendly and so helpful. Just too many automative questions before I could get through to speak to him.
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Posted 2 weeks ago
The call centre team are extremely helpful and polite. Cannot fault the service received from SS6!
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Posted 2 weeks ago
The call centre team are extremely helpful and polite. Cannot fault the service received from SS6!
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Posted 2 weeks ago
Called One Call Claims to make a claim. The call was answered quickly and they were friendly and talked me through the whole process. I felt informed and understood what was being said.
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Posted 2 weeks ago
Claim handler who took my call (Levi).very helpful and friendly. Gave me confidence that claim would be handled efficiently. Process was time consuming however, 1hour 40 minutes on the phone
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Posted 2 weeks ago
Efficient and friendly manner (cf6)
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Posted 2 weeks ago
I spoke to CN3(Charlie) today(22.5.2025.he was very helpful and understanding.appreciated his help today.Thank you
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Posted 2 weeks ago
Perfect service , prompt and friendly
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Posted 2 weeks ago
AC3 was very helpful thankyou 😊
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Posted 2 weeks ago
One Call Claims is rated 4.8 based on 3,355 reviews