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One Call Claims Reviews

4.8 Rating 3,357 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,357 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
MPS was very helpful, polite and informative in dealing with my query about my claim. I am feeling more reassured now.
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Posted 2 weeks ago
Thanks so much today I was pleased with the caller
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Posted 2 weeks ago
BH7 very helpful and informative, very polite.
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Posted 2 weeks ago
Good attentive help by KB9. Very clear and helpful.
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Posted 2 weeks ago
RO2 Dealt with my claim, he was friendly,helpful and very good at his job.
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Posted 2 weeks ago
Excellent service, polite customer service advisor
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Posted 2 weeks ago
Kb9 was a pleasure to talk to.One Call have to be thankful they have a quality employee in K9.
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Posted 2 weeks ago
So helpful really easy to speak to made me feel at ease
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Posted 2 weeks ago
A very lovely call handler who professionally made me feel looked after at a highly stressful time. It was much appreciated.
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Posted 2 weeks ago
SE2 was very helpful and made everything very clear even if it wasn’t the news I wanted to hear.
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Posted 2 weeks ago
Very helpful agent HW6 helped talk me through everything needed
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Posted 2 weeks ago
Very good.
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Posted 2 weeks ago
Clear and efficient process. Friendly call
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Posted 2 weeks ago
Very polite and cheerful
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Posted 2 weeks ago
Very good service, thank you👍
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Posted 2 weeks ago
Very very efficient and helpful thankyou
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Posted 2 weeks ago
Very helpful & friendly
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Posted 2 weeks ago
Claim dealt with quickly and efficiently over the phone
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Posted 2 weeks ago
Kirsty KB9 was not only friendly and calm, she was also very knowledgeable. I was going away and needed to make slightly different arrangements and Kirsty took the time to work through things with me to fit with my plans. I went away and when I called back I was lucky to connect with her again and although we were having connection difficulties we worked through them and my car is being collected on Thursday.
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Posted 2 weeks ago
Customer service was excellent the young lady I spoke to was very patient with me and also very thorough
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Posted 2 weeks ago
One Call Claims is rated 4.8 based on 3,357 reviews