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One Call Claims Reviews

4.8 Rating 11,785 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,785 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Spoke to SS6 who was very kind and patient
Helpful Report
Posted 1 month ago
Claim was easy to do on the phone but online was a bit miss leading . After filling details still had to phone and repeat information. Staff very friendly and sympathetic.
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Posted 1 month ago
Not very good for an older person who is not Internet friendly and does not know how to do what is asked
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Posted 1 month ago
MP4 was very helpful with my query and solved my issue quickly and without fuss, great service
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Posted 1 month ago
Spoke with Daisy Extremely helpful Explained process
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Posted 1 month ago
Very good service, explained fully on all of insurance aspects, explained in detail on what course of actions are open to me & dealt with all my questions professionally thank you BL3
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Posted 1 month ago
All the advisors I have spoken to in relation to this claim have been excellent. Its the first time I have had to deal with a claim in my 20+ years of driving and it has been smooth sailing from my end. Even with my 101 questions Special thanks to MP4 today who has put my mind at ease today. And JW1 who dealt with my initial call. Very professional despite my silly questions as it was my first time having to claim.
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Posted 1 month ago
Very helpful and understanding. Was directed to the right person to answer my question. Very prompt in dealing with my requests.
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Posted 1 month ago
Very friendly service
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Posted 1 month ago
Was very helpful and patient with my claim 1st time I've ever had to make one but explained everything clearly.
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Posted 1 month ago
Fast efficient response , answeted all my queries. Thanks MP4
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Posted 1 month ago
I’ve had Tiffany (TG2) dealing with my claim procedure through 2 very lengthy calls now. What a pleasure she is to deal with. Very efficient and friendly which makes the whole rigmarole of claiming a bit easier to get through. Thank you Tiffany!
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Posted 1 month ago
SM1 Great customer service. Friendly and professional. Got the job done and explained everything I needed to know. Thank you 🙂
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Posted 1 month ago
Brilliant service EB3
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Posted 1 month ago
SA3 was helpful, courteous and clear in our conversation.
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Posted 1 month ago
Thank you Chloe (CM9). You were very kind when I was shaken up.
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Posted 1 month ago
DH8 was professional, quick and charming. Made whole situation far better. Many thanks
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Posted 1 month ago
Professional, polite and pleasing!
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Posted 1 month ago
Very helpful with over the phone conversation regarding the cancellation of vehicle, i have been very impressed with how everything has been handled.SA3
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Posted 1 month ago
HB1 was so kind and helpful and service is amazing much appreciated
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Posted 1 month ago
One Call Claims is rated 4.8 based on 11,785 reviews