Login
Start Free Trial Are you a business? Click Here

One Call Claims Reviews

4.8 Rating 11,795 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,795 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very polite and helpful.
Helpful Report
Posted 1 month ago
Phone calls are always answered quickly and queries delt with in a friendly, sympathetic and efficient manner.
Helpful Report
Posted 1 month ago
Phone calls are always answered quickly and queries delt with in a friendly, sympathetic and efficient manner.
Helpful Report
Posted 1 month ago
Friendly good service , Thankyou CH3
Helpful Report
Posted 1 month ago
Great customer service
Helpful Report
Posted 1 month ago
Very curious and helpful. It took an hour but everything was dealt with thoroughly
Helpful Report
Posted 1 month ago
SS6. Very clear and calming after a car accident. Very good.
Helpful Report
Posted 1 month ago
Really excellent service all round ! Very helpful people. Highly recommended. NZ1
Helpful Report
Posted 1 month ago
Really excellent service all round ! Very helpful people. Highly recommended. Particularly helpful lady RT4, very kind and knowledgeable!!
Helpful Report
Posted 1 month ago
EC2's call today was clear, informative, polite and friendly. Thank you.
Helpful Report
Posted 1 month ago
Caitlin was very helpful and informative. Excellent service!
Helpful Report
Posted 1 month ago
Great service from Matthew from start to finish kept me informed all the way very impressed.
Helpful Report
Posted 1 month ago
MP4 dealt with my enquiry very efficiently and has passed on the information needed to progress my claim.
Helpful Report
Posted 1 month ago
Claims handlers are always polite and helpful and keep me updated to date with my claim
Helpful Report
Posted 1 month ago
TW3 was positive and focussed throughout. She explained the options for delivery of my repaired vehicle and what to do if I had any doubts or concerns about the repair. Very helpful and upbeat throughout. Thanks very much.
Helpful Report
Posted 1 month ago
TB7 was very helpful and explained everything well
Helpful Report
Posted 1 month ago
Wish I didn't have to use them for obvious reasons! But extremely efficient, had the accident on Friday and it's all booked in for Thursday, very helpful and friendly, offered a courtesy car and they will pick it up. And thank you to ec2 for all your help
Helpful Report
Posted 1 month ago
The young lady dealing with me on the phone was very good. Thank her please for the help she gave me. It was very clear, concise and relatively quick. It was a painless process in light of the fact that we were dealing with a very stressful vehicle accident.
Helpful Report
Posted 1 month ago
I spoke with two agents, one to report the accident, the second to validate my insurance claim. Both were courteous and kind.
Helpful Report
Posted 1 month ago
MP4 got me the info I needed very quickly, spot on customer service
Helpful Report
Posted 1 month ago
One Call Claims is rated 4.8 based on 11,795 reviews