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One Call Claims Reviews

4.8 Rating 11,606 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,606 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very helpful and polite
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Posted 3 weeks ago
Very friendly and helpful SM1
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Posted 3 weeks ago
Straight forward and helped me feel better about a incident and the process of claim(Lv5)
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Posted 3 weeks ago
Chatted with MP4 today who was very reassuring and new the next steps I needed to take with my claim.
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Posted 3 weeks ago
Katie ( I think KG4) wsa polite and dealt with the claim promptly and efficeintly. Very good telephone manner.
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Posted 3 weeks ago
Operative MP4 was very help and answered all queries quickly and confidently.
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Posted 3 weeks ago
I found One Call Claims to be very helpful and efficient. At the time I was very upset and anxious, but Joe at the Office was very helpful and reassuring.Infact I promised him I would put in a good word with Father Christmas.
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Posted 3 weeks ago
Was promised a call back, didn’t get one. Am stressed and anxious and in shock from my accident, no idea what’s going on
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Posted 3 weeks ago
Very friendly and professional assistance from CI6 in dealing with my recent claim. Made the whole process a bit less stressful than expected.
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Posted 3 weeks ago
Really helpful and friendly assistance from KG5. Thank you! :)
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Posted 3 weeks ago
Really friendly and helpful man dealing with my claim. Username TS6. Thank you.
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Posted 3 weeks ago
I have been a long-standing customer of One Call Insurance and have consistently found their staff to be courteous and professional in all interactions, including my recent conversation with JW5 today. Their pricing is also highly competitive.
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Posted 3 weeks ago
Easy to deal with and talk to. Made the whole issue very easy. Thanks LV5
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Posted 3 weeks ago
Wasn’t looking forward to using on line chat, but the agent JT4 sorted things out for me quite quickly Thank you
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Posted 3 weeks ago
TW3 was polite, friendly, helpful and fully explained what was occurring. Couldn’t have been more helpful and I’m much obliged.
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Posted 3 weeks ago
Excellent manner and customer service!
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Posted 3 weeks ago
Excellent right from the start of claim,all staff are a credit to your company,very polite & extremely helpful.
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Posted 3 weeks ago
Mp4 clear helpful and concise
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Posted 3 weeks ago
Marc MP4 was helpful and provided me with all the information that I needed at the time. I don’t know why there are images of someone else’s car and damage attached to this review, it’s very confusing. Please note that the attached images are not mine. I feel this is important.
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Posted 3 weeks ago
Quick and informative
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Posted 3 weeks ago
One Call Claims is rated 4.8 based on 11,606 reviews