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One Call Claims Reviews

4.8 Rating 11,916 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,916 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
EC2 couldn’t have been any more helpful with my query. Great telephone manner. Very patient and helpful with everything. A pleasure to deal with. Many thanks
Helpful Report
Posted 2 months ago
On line chat with user MP5 regarding an update on my ongoing claim resulted in a phone call back from an Engineer and everything now sorted. Cannot fault this service.
Helpful Report
Posted 2 months ago
Very helpful and answered all my questions.
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Posted 2 months ago
Maisie was very helpful and gave details on the status of my claim
Helpful Report
Posted 2 months ago
I am still trying to arrange recovery of my vehicle for repair and a hire car, being pushed from pillar to post between yourselves and access insurance, so I’m not very impressed with service at the moment!!
Helpful Report
Posted 2 months ago
Toni, TW3 arranged the drop off my recently repaired car in a very friendly and efficient manner. She was clear with her instructions and was genuinely pleasant to talk to. First class.
Helpful Report
Posted 2 months ago
Very polite informative given times and dates of vehicle return.
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Posted 2 months ago
Sam.. SS5 was extremely polite, helpful and compassionate, thank you Sam
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Posted 2 months ago
Agent was very helpful and polite, made a stressful incident very calming.
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Posted 2 months ago
LS9 was really helpful
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Posted 2 months ago
tg2 was very pleasant and helped me with everything i needed to know about my booking to get my car fixed . thankyou
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Posted 2 months ago
Lovely friendly call handler. Took my details and arranged for a call back tomorrow. Answered my additional question. Thank you JW1
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Posted 2 months ago
The initial claims process was made easy by such a helpful and friendly calls handler, thank you JW1
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Posted 2 months ago
Very helpful to register my motor claim. JW1 provided an excellent service
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Posted 2 months ago
Informative. I was given the information required to get my vehicle repaired. The dates when it is being collected. MH3 was very helpful when my laptop was down and she talked me through the process of doing on my phone instead.
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Posted 2 months ago
Talked to a really pleasant lady who apeared concerned an was willing to help.
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Posted 2 months ago
She was extremely helpful, a positive person , ready to help customers, top class service NZ1
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Posted 2 months ago
Jw1 was very helpful when dealing with my call. He explained everything very clear and also had a lot of patience when listening about the incident. Thank you for your time.
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Posted 2 months ago
The call handler was efficient and thorough . He advised us of all the steps I needed to take .
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Posted 2 months ago
Great service from a very helpful and understanding advisor.
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,916 reviews