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One Call Claims Reviews

4.8 Rating 11,916 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,916 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very helpful and pleasant to deal with !
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Posted 2 months ago
MP 4 was very helpful and knowledgeable
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Posted 2 months ago
Well mannered and pleasant to talk to, SA3 made my call less stressful with her very even and calm delivery. Thank you very much.
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Posted 2 months ago
Good Overall Experience. MY7 was very helpful
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Posted 2 months ago
Quick, easy, polite, helpful customer service!! Highly recommend!
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Posted 2 months ago
A very helpful and informative customer service from SA7, thank you
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Posted 2 months ago
Great service the agent SS6 was really helpful. Thank you!
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Posted 2 months ago
Brilliant polite talked me Through everything explained how it all works thank you big shout of to KG3
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Posted 2 months ago
Very helpful response from user SA3
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Posted 2 months ago
called in yesterday after going through a very traumatic car crash and the adviser (BSI) was so helpful and understanding.
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Posted 2 months ago
My call was answered quickly by CB3. He was very polite and extremely helpful.
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Posted 2 months ago
The phone call was answered after a reasonable time. 10 in my que. HB1 collected the details you needed. She connected me to E RS . She saved the details l gave.
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Posted 2 months ago
She was very kind
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Posted 2 months ago
Excellent service NZ1
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Posted 2 months ago
MP5 was very helpful and answered my query promptly
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Posted 2 months ago
TW6 was very helpful
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Posted 2 months ago
MH3 very efficient and polite. Apologised many times for the emails not going through. Its not a life and death claim, but it gives you confidence going forward if we ever do get a major claim. So nice to know we have that backup.
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Posted 2 months ago
SA3 was very helpful, polite The lady explained the process of my car being picked up for repairs and a courtesy car would be delivered the same day.
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Posted 2 months ago
I found MP4 very helpfull and he passed me on to the person I needed to speak to. Thank you
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Posted 2 months ago
Great service
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,916 reviews