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One Call Claims Reviews

4.8 Rating 3,320 Reviews
97 %
of reviewers recommend One Call Claims
4.8
Based on 3,320 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
100%
Accurate And Undamaged Orders
Greater than 76%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

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One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Very happy with the communication throughout and I was dealt with quickly. Thanks KB9
Helpful Report
Posted 2 weeks ago
Username AD9 was very helpful. Explained that it needed to go to a motorcycle specialist and was passing it on for the first available advisor.
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Posted 2 weeks ago
Very helpful and clear explanations.
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Posted 2 weeks ago
HW8 was pleasant and very helpful explained everything. Very pleased with his service
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Posted 2 weeks ago
Excellent customer service from AA4
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Posted 2 weeks ago
Really helpful CB3
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Posted 2 weeks ago
One call were absolutely fantastic. From reporting the accident to picking my car up after repair they were faultless. Absolutely brilliant service. One lady in particular KB9 was very helpful.
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Posted 2 weeks ago
Jow was very pleasant and helpful, and dealt with the call very professionally.
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Posted 2 weeks ago
Excellent service and knowledgeable. AC 3 went the extra mile to make sure my needs were met. Thank you.
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Posted 2 weeks ago
Crystal whose ID is KB9 was extremely helpful, patient, informative and was able to answer questions plus action what was required on the spot. Such a help especially when you are already stressed with a car incident and missing the car. Thank you!
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Posted 2 weeks ago
This lady was very attentive to what I was saying excellent service very well spoken very understandable listened with care and concern.
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Posted 2 weeks ago
Took time to listen to my concer s. I was upset at the hire car delivery man as I felt he did not listen to me. He seemed in a rush and said there were only 3 of them today. He scratched the underside of the car by not listening to me and apprmeared annoyed. BUT CB3 was calming and reassuring. Always a brilliant response and service. Thank you CB3 - efficient and caring and listening. x
Helpful Report
Posted 2 weeks ago
Took time to listen to my concer s. I was upset at the hire car delivery man as I felt he did not listen to me. He seemed in a rush and said there were only 3 of them today. He scratched the underside of the car by not listening to me and apprmeared annoyed. BUT CB3 was calming and reassuring. Always a brilliant response and service. Thank you CB3 - efficient and caring and listening. x
Helpful Report
Posted 2 weeks ago
Excellent quick response. MP5 is great 👍
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Posted 2 weeks ago
PP2 dealt with my claim efficiently and most helpfully
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Posted 2 weeks ago
very please with the service
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Posted 2 weeks ago
LH5 could not have been more helpful and punctilious in dealing with my claim against a driver who pulled out from the side of the road without warning
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Posted 2 weeks ago
Kind and friendly in a stressful situation.
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Posted 2 weeks ago
Very easy, helpful and straight forward process.
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Posted 2 weeks ago
KB9 was respectful and explained the situation well to me. She checked the information on the computer and clarified the situation to me
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Posted 2 weeks ago
One Call Claims is rated 4.8 based on 3,320 reviews