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One Call Claims Reviews

4.8 Rating 11,836 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,836 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
The lady was very professional and courteous. She was very friendly and put me at ease throughout the 51 minute call. Please thank her for the excellent service she provided.
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Posted 2 months ago
TS6 the gentleman who was dealing with my claim was very nice, patient, helpful, sympathetic to my concerns, explained everything very well, which made me feel that I was listed and looked after.
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Posted 2 months ago
GS1 was very polite and helpful.
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Posted 2 months ago
Very helpful service
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Posted 2 months ago
MH9 was extremely helpful in providing updates on my claim she answered my questions and put my mind at rest
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Posted 2 months ago
I called to make an accident claim and spoke with Melissa (MF1). She took all the initial details and was very kind and patient as I am still overwhelmed by the incident that occurred last night on a motorway. Empathy goes a very long way. Thank you Melissa.
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Posted 2 months ago
The lady that I spoke to was helpful & efficient & got through to the right department to sort out my claim
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Posted 2 months ago
Information provided was helpful
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Posted 2 months ago
Everything is was handled nicely and simply.
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Posted 2 months ago
Aron was very helpful patient and understanding on taking us through the process extremely clear and concise on the process
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Posted 2 months ago
One call assistant was very helpful and very passionate with me as this was my first time , they explained everything to me , I'm so pleased I'm with this company kind regards Sandra
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Posted 2 months ago
Very helpful and friendly. DT3
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Posted 2 months ago
Very polite and helpful in all aspects of my claim
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Posted 2 months ago
He was professional and replied immediately
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Posted 2 months ago
Excellent service answered all my questions fast and efficient. Made the process less stressful
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Posted 2 months ago
Very helpful with dealing with my accident
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Posted 2 months ago
Tony on the call was very polite and helpful being keen to fit round my needs rather than having ridged plans from the company.
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Posted 2 months ago
MH9 was very helpful and efficient
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Posted 2 months ago
Quick and helpful
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Posted 2 months ago
SM1 helped answer all questions and gave full, clear information - all delivered in a warm and friendly manner. Very impressed and reassured claim is in safe hands and I made the right choice regards insurance company.
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,836 reviews