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One Call Claims Reviews

4.8 Rating 11,889 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,889 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Courteous and professional. Understood the situation well and responded sympathetically.
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Posted 2 months ago
Very helpful
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Posted 2 months ago
Having lost my car and thought it was stolen, I had to sort it out and MP5 was amazing with her help with this. Great service and pleasant experience with MO5 Thank you so much
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Posted 2 months ago
CI6 was very helpful with assisting with my claim explained everything in detail
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Posted 2 months ago
A pleasant gentleman who assisted me to progress my claim. A little difficult to understand at times, as he was not a native speaker, but patient, nevertheless. A good experience.
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Posted 2 months ago
Bradley was lovely very calm collected and knowledgeable to help get our claim in the way
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Posted 2 months ago
KP2 was v helpful in finding me a good car insurance deal & he explained all the terms v clearly.
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Posted 2 months ago
Very helpful and explained everything to me what I had to do
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Posted 2 months ago
Friendly and efficient
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Posted 2 months ago
Was patient and explained everything clearly
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Posted 2 months ago
Really good phone service. Very polite and informative and not intimidating either
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Posted 2 months ago
NZ1 was very helpful with my claim, there was a lot of information that she had to pass on, she done very well.
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Posted 2 months ago
Nj1 dealt with my claim and helped me with all the information I needed.
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Posted 2 months ago
Nj1 dealt with my claim and helped me with all the information I needed.
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Posted 2 months ago
I was very happy with the service. They answered any questions I had and were very informative. Friendly and efficient.
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Posted 2 months ago
Very friendly ,helpful and polite .
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Posted 2 months ago
MP4 answered my queries promptly via the webchat. He was very helpful and I followed his instructions on what to do re uploading documents. All the agents have been very helpful and thorough.
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Posted 2 months ago
Sm1 very helpful after I’ve found the process and communication etc difficult so far , it was nice to have a helpful positive experience
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Posted 2 months ago
From the moment I rang the insurance company and told them I was involved in a hit and run they have done nothing but help me. Spoke through everything, always easy to get on the phone. Weekly phone calls to check in. Curtesy car that they aren’t rushing taking back till the issue is resolved. They are helpful and friendly and I really appreciate having this car insurance company when I needed them. I spoke to RT4 and TW6 and they are honestly so lovely!
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Posted 2 months ago
Polite call handler MB5
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Posted 2 months ago
One Call Claims is rated 4.8 based on 11,889 reviews