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One Call Claims Reviews

4.8 Rating 11,878 Reviews
96 %
of reviewers recommend One Call Claims
4.8
Based on 11,878 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 79%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read One Call Claims Reviews

About One Call Claims:

One Call Claims operates as an Accident Management Company, regulated by the Financial Conduct Authority (FRN 714016) for claims management activities.

We assist with non-fault claims on behalf of insurance brokers such as One Call Insurance Services & YOGA Insurance and serve as the dedicated claims handler for insurance companies like One Insurance Limited.

With a reputable standing in the industry, One Call Claims is proficient in aiding clients involved in road traffic accidents caused by third parties, having supported numerous clients in navigating their claims process, thus easing the stress and inconvenience commonly experienced by accident victims.

Based in South Yorkshire, we provide a friendly and reliable service around the clock, every day of the year, ensuring nationwide coverage. Through our Group of Companies, we offer prompt and efficient services including vehicle hire, boasting an extensive fleet.

Our dedicated claims agents, equipped with industry knowledge and expertise, are available to assist you through the accident reporting process or with home emergency claims and existing claims inquiries - you can rely on us.

Thanks to our longstanding partnerships with repairers, insurance firms, and solicitors, we are confident in our ability to provide a resolution for you, ensuring your claim is settled to your satisfaction.

Visit Website

Phone:

0203 738 7300

Write Your review

One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 22nd April 2025
Andrew Turner
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 4 star review on 7th April 2025
Mr B Spence
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
One Call Claims 5 star review on 6th April 2025
Anthony
23
Anonymous
Anonymous  // 01/01/2019
Kept fully informed of progress by call, text and email. Kept to the agreed timescales. Would recommend
Helpful Report
Posted 2 months ago
I was on Chat with MP4 the agent was excellent gave me all the information I wanted and was professional and courteous
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Posted 2 months ago
A very successful call and everything explained perfectly
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Posted 2 months ago
Very friendly, efficient and informative. Nextvstep seems clear. Well eplained
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Posted 2 months ago
Listened and answered all the questions, and explained everything well thank you very much MP4
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Posted 2 months ago
Excellent customer service from MP5 in sorting out a hire car while my car os in for repair.😎
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Posted 2 months ago
Easy to speak to answed all my questions and very sympathetic
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Posted 2 months ago
MJ2 very informative and helpful
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Posted 2 months ago
Can't thank your 2 customer adviser over this traumatic and emotional problem thankyou MP4 & MP5
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Posted 2 months ago
Excellent service.
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Posted 2 months ago
Dealt with efficiently
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Posted 2 months ago
The call handler, DT3, went out of her normal role to help resolve my queues even though it wasn't her area.
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Posted 2 months ago
MP4 was very helpful and gave me all the information needed thank you Marc
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Posted 2 months ago
MP4...Marc was incredibly efficient and very helpful. Thank you Marc
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Posted 2 months ago
He was very polite, friendly and helpful
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Posted 2 months ago
Very calm professional chap I spoke to who talked me through the process. Didn’t rush me and was patient until the end when he then had to pass me on to his colleague
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Posted 2 months ago
Understandably after an accident I was shook up and very stressed but after phoning one call claims they put me at ease and talked me through the process which was totally alien to me never happened before thank you very much to advisor ts6
Helpful Report
Posted 2 months ago
Melissa was very professional and went through everything meticulously. Reassured me that all would be dealt with as quickly and efficiently as possible. Thank you.
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Posted 2 months ago
SM1 her phone manner was brilliant
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Posted 2 months ago
Both JM2 and MH7 were pleasant and made a horrible situation as palatable as possible. Both reassuring me and asking if I had any questions.
Helpful Report
Posted 2 months ago
One Call Claims is rated 4.8 based on 11,878 reviews