One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.89

4.9 Rating 10,635 Reviews

98 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 10,635 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RG4 explained why my payment went up ! thank you”

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Posted 1 year ago

“Took a while to connect with someone on the chat but once I did RG4 was very helpful.”

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Posted 1 year ago

“rather be able to talk to a person,but this is the future,problem was solved”

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Posted 1 year ago

“I had an issue with the registration plate of my car it was being changed from a private registration to a std 7 digit plate. Issue resolved by Lucas prior to my insurance commencing on Friday this week . Thank you Lucas 5 stars to you Not used to online chat as no direct customer service number for queries only Claims.”

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Posted 1 year ago

“prompt service”

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Posted 1 year ago

“psI was extremely helpful,yhanks.”

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Posted 1 year ago

“quick response to my online chat, person was helpful and responsive, however £49.99 set up fee would be charged if I cancel the policy before it starts. Anyway.....thats insurance”

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Posted 1 year ago

“Prompt and efficient online chat change to my car insurance policy with Harry HE4. I did have to repeat the same details a few times, but apart from that, all good and pain-free.”

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Posted 1 year ago

“L06 Quick service. Thank you”

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Posted 1 year ago

“Great service from LO6 who helped me as much as he could”

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Posted 1 year ago

“HE4 was very efficient and helpful”

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Posted 1 year ago

“RG4 was very efficient and made my policy change an easy process”

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Posted 1 year ago

“LO6 dealt with my issue immediately without having to get any other authority involved. Made for a swift resolution”

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Posted 1 year ago

“I have been happy with the responses I have received from RG4, His responses where quick and precise. I do feel that the automated letters sent by yourselves need to be either sent out quicker or not sent at all. By the time they are received they are no longer current and this only leads to confusion.”

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Posted 1 year ago

“RG4 very helpful”

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Posted 1 year ago

“I spoke to RG4 today with a query and he was very helpful and efficient. Although I was initially in a queue of 12, the queue went down quickly so it was well worth waiting.”

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Posted 1 year ago

“Spoke with PS1 today - very helpful”

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Posted 1 year ago

“Ps1 was very helpful”

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Posted 1 year ago

“Issue resolved quickly with Nicola but took 30-35 minutes waiting to speak to her”

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Posted 1 year ago

“RG4 was very helpful and got my new insurance arranged quickly on Live Chat. The cost was a bit higher than I had expected, but was worth taking for ease.”

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Posted 1 year ago

One Click Insurance is rated 4.9 based on 10,635 reviews