One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.89

4.9 Rating 10,631 Reviews

98 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 10,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Charlotte (CH2) was able to clear up a payment problem for me regarding my car insurance. This was done very quickly and efficiently using Live Chat. Thank you Charlotte.”

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Posted 1 year ago

“Sorted quickly”

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Posted 1 year ago

“Liza’s ES8 helped me extend my payment altho it wasn’t the date I needed I’m still grateful for the date she gave me so thanks”

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Posted 1 year ago

“HC4 was really useful the company itself not so. They keep asking for forms I have already sent but harry was a great help and reassured me all was good.”

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Posted 1 year ago

“ES8 (Lizzie) was very helpful and did my re-quote promptly and efficiently.”

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Posted 1 year ago

“Great customer service from Lizzie ES8, but poor cancellation policy”

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Posted 1 year ago

“Lizzie was great in dealing with my problem but it’s frustrating you don’t have a phone number”

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Posted 1 year ago

“my mistake I took out a house insurance policy when I had 8 months remaining on my insurance pleased with that way OI was helped by E8”

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Posted 1 year ago

“ES8 very helpful and quick to answer”

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Posted 1 year ago

“PS1 very good”

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Posted 1 year ago

“The live chat function with ES8 instantly resolved my issues.”

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Posted 1 year ago

“We got there in the end. Lizzie was very patient but as i said I much prefer talking than texting!”

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Posted 1 year ago

“LO6 was very efficient with resolving my query.”

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Posted 1 year ago

“ES8 was very good & sorted my problem out.”

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Posted 1 year ago

“PS1 -Paige was very helpful and friendly . Very patient.”

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Posted 1 year ago

“Harry (HE4) was very helpful swapping my bike insurance to an alternative bike. However, it did take a while to get through to someone via the on-line chat which was totally none achievable during the afternoon of the previous day.”

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Posted 1 year ago

“Great customer service but a poor refund having cancelled my policy after 1.5 months of the 12 month policy. £26 Hardly worth bothering with!”

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Posted 1 year ago

“Easy to deal with and very helpful , quick response on my request, thanks”

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Posted 1 year ago

“Paigeps1 was excellent what more can l say”

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Posted 1 year ago

“LO6 very helpful”

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Posted 1 year ago

One Click Insurance is rated 4.9 based on 10,631 reviews