One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.89

4.9 Rating 10,631 Reviews

98 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 10,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“all ok No2 explained the extra charge due to my mistake”

Helpful Report

Posted 1 year ago

“By engaging in a chat with Adam AB9, renewal quote was reduced by over 30%. Adam was v helpful, but I would rather get the best price possible in the renewal letters in the first place”

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Posted 1 year ago

“had chat with NO2 and the matter I needed explanation on was explained to me quickly and clearly.”

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Posted 1 year ago

“You chat service is quick to sort out any problems that have come up”

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Posted 1 year ago

“CH2 Very quick responses, no wait time. Unfortunately, due to the information given to me, I don't think we'll be taking out a policy with you, which is a shame.”

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Posted 1 year ago

“AB9 prompt service which solved the problem”

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Posted 1 year ago

“ps1 Paige was very helpful and patient, as I was a new customer who could not log into my new policy. I find tech stressful at times. Thank you”

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Posted 1 year ago

“Operator ps1 was really helpful”

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Posted 1 year ago

“PS1 was efficient and quick, thanks.”

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Posted 1 year ago

“The live portal chat with Nicole NO2 was efficient and helpful.”

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Posted 1 year ago

“CH2 was very helpful. After a stressful few hours trying to access my documents and getting frustrated by not being able to speak to someone CH2 sorted my query quickly and efficiently.”

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Posted 1 year ago

“CH2 just cancelled on line live chat with Charlotte...very professional and now sorted after having renewal notice through.Mist admit not a text/live chat fan but handled very well by Charlotte...thanks Charlotte”

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Posted 1 year ago

“HE4 was patient and very helpful, thanks”

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Posted 1 year ago

“Quick response, I hope with the information I need”

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Posted 1 year ago

“My query was dealt with quickly”

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Posted 1 year ago

“Ch2 was very helpful and efficient in helping me with my query.”

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Posted 1 year ago

“Ch was very good”

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Posted 1 year ago

“Great chat response service. Took a while to discover this as appear not to offer any phone customer support. But chat was swift and efficient...so ok as long as you are tech savvy.”

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Posted 1 year ago

“CH2 was very helpful and explained a query I had very concisely”

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Posted 1 year ago

“ES8 was helpful and answered my question promptly.”

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Posted 1 year ago

One Click Insurance is rated 4.9 based on 10,631 reviews