One Click Insurance Reviews

Name: One Click Insurance
Address: One Click, Saturn Building, Balby Carr Bank, Doncaster, Doncaster
Rating: 4.89

4.9 Rating 15,264 Reviews

98 %

of reviewers recommend One Click Insurance

Company Reviews

Metrics

Info

4.9

Based on 15,264 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Location:

One Click,
Saturn Building, Balby Carr Bank,
Doncaster
Doncaster
DN4 5JQ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Llana was very helpful and sorted my issues. Only thing I would of liked was a slightly quicker response time in between messages as wasn't sure if the chat had broke off”

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Posted 2 months ago

“LG3 was very helpful & sorted my query out.”

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Posted 2 months ago

“Jt3 Very helpful and very polite”

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Posted 2 months ago

“EE3 was extremely helpful with my request and customer service was brilliant!”

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Posted 2 months ago

“OC3 - Great customer service and all my questions were answered thoroughly. Thank you”

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Posted 2 months ago

“TS4 helped me today with my problems with my account. thank you”

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Posted 2 months ago

“K7t. Was very helpfull”

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Posted 2 months ago

“Very efficient and helpful. Polite and gave me all the information I needed.CN4 was very helpful”

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Posted 2 months ago

“ps1 was very helpful with making my renewal payment as for some reason i couldnt verify my identity soon got it sorted on chat shame you cant actually talk to a member of staff!”

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Posted 2 months ago

“Helpful and fast.”

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Posted 2 months ago

“I have dealt with One Click since getting my 'classic' car. Price has been very reasonable and I recently went through the renewal process. Whilst the initial renewal price was a bit higher than others on price comparison sites, I spoke to an Agent via the chat function and it was quickly reassessed. I believe I was talking to a real person on the other end rather than a Bot which is much appreciated in this day and age. Paige was super helpful and the whole transaction was done and dusted in 5 mins. Assuming the renewal prices stay competitive in the future I cant see a reason I would leave. Cheers Paige and OneClick”

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Posted 2 months ago

“Simple process Great support from operator Excellent advice and eventual pricing”

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Posted 2 months ago

“Had great help and customer service from MB1 today. Really helped sort out my renewal. Made it quick and easy and explained everything thoroughly.”

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Posted 2 months ago

“Agent SM5 was incredibly helpful as my renewal was due very close to moving home. Made the process very wasy”

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Posted 2 months ago

“Ar3 was speaking to abbey very helpful with me plate change I’m planning very happy”

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Posted 2 months ago

“LG3 was helpful cancelling my insurance after a vehicle sale. Some of the service was good, some was lacking. They sent my car to their own repair shop after an accident and it didnt have good reviews and to be honest i wouldnt take my car there again as they missed things, i said it wasnt right, waited again and it still came back with things not right. I was fed up of the rubbish courtesy car i had after 3 or so months so just accepted it. Also, apart from a claim you can only get in touch with them via live chat when sometimes you just need to speak to some one. The live chat function is decent but the agents take a while to reply so obviously have lots of other customers they are talking to at the same time. Not sure if i would use again or not to be honest”

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Posted 2 months ago

“SM5 very helpful. Helped me get the best price for renewal. Explained everything I needed to know, and responded to questions when I needed further information to help me understand my options.”

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Posted 2 months ago

“Very helpful and efficient for finding me a better deal on my Motorbike policy”

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Posted 2 months ago

“EW2 dealt with what seemed to me to be a very difficult problem to solve quickly and reassured me that my Motor insurance was not at risk. A great relief.”

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Posted 2 months ago

“CH5 dealt with enquiry quickly and offered a reasonable renewal price”

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Posted 2 months ago

One Click Insurance is rated 4.9 based on 15,264 reviews