“I had to add my husbands condition to our car policy and decided to use the Chat where a nice agent came to help they were very professional and sort out my request , there no pressure selling at the end which I have experienced in the past with other companies ,”
“HW3 was very helpful in organising the transfer of my existing policy to my new car.
The response time was good and everything completed satisfactorily.”
“After being unable to update my vehicle policy online due to new brand, I used the online chat option.
Got through the BG3 (Bethany G) who was informative, helpful and all round amazing.
To be honest it was good to have contact with someone rather that completing an online form.”
“JA1
Following the recent death of Mum i has to call to advise of this and amend the insurance policy from her sole name to 'the executors'. Josh was appropriately sympathetic and clearly explained what needed to be done, kept me informed along the way and delivered a satisfactory outcome within the promised time frame. Well Done! He really made a daunting task easy.”
“My new car insurance policy direct debit had been accidentally cancelled by my wife and I contacted One Protect to ask them to reinstall it,I was helped by RW2 who was very helpful and confirmed my direct debit had been set up again, many thanks.”
