“SM2 was very helpful. Very prompt reply when I went online. She was courteous, efficient, and did all that i could have asked from her. I wish all other companies were this good. Many thanks.”
“MH5 conducted live chat ref changing vehicle on my account and having listened to my reservations came up with a plan I was happy with because Company website did not recognise my new registration so was directed to live chat agent
5 Stars service
However disappointed with One Call website not recognising my new registration when all other insurance and Comparison sites did and of course directed to live chat where a cost of £42 would be collected for change”
“Thomas M was very helpful and patient helping me with information regarding my policy. I would rather speak on the phone but this was a good second choice doing it by chat box.”
“Kaitlin (KL6) was exceptionally helpful with my enquiry and dealt with each point magnificently and reassured me that once my car was repaired and had a new MOT that it was still covered under the existing policy, copy of MOT sent and job done,
Great job Kaitlin, well done.”
