“thank you Ellie. Ei1 was very efficient at dealing with my request I was replied to very quickly. Ei1 was polite and friendly. there were no long pauses between chats. Deserves the full five stars and more! thanks Ellie”
“I had to change my insurance but the online portal said I had to use the live chat to do so. I was helped by Ei1 who was fabulous, polite and knowledgeable and quick, for once using live chat was a pleasure”
“I had to update my insurance and the portal wouldn't allow me so I had to use live chat. It was with Ei1 who was fabulous, quick, polite and knowledgeable. For once using a chat system was a pleasure.”
“Agent Ei1 was extremely helpful in changing my policy to another vehicle. Brilliant customer service, clear information and price. Absolutely delighted”
