“Ei1 - Ellie was very helpful and very understanding with me on the live chat. Answered my questions with ease and gave me the information I needed in a timely manner. Very polite too. Thanks again Ellie”
“I chatted online with HW3 after having problems with the online portal. I wanted to change the vehicle insurance details and Hollie W was polite, fast and efficient throughout our exchanges - a real asset for One Protect Insurance.”
“HW3 helped us as there was a mix up with our bank and our first payment. After explaining what happened, HW3 kindly waived the admin fee especially as this was our first interaction with the company and made the changes that we needed to our account. HW3 left us feeling that we were listened to and understood.”
