“I made a mistake when taking out my policy, I had a chat session with Jh7 and with a clicks it was all sorted and I had a refund on what I did need. Great service”
“I had great customer service from KL6 today as I needed to replace the car on my policy. The change was made seamless by the way KL6 handled it, very professional.”
“I recently had a online chat with OH3 who was brilliant and sorted out my multiple queries really efficiently and gave me all the answers to my questions, quickly and clearly. OH3 had a good level of knowledge and was polite and informative, if only all online chat operatives were as good the world would run much more smoothly. I was really impressed by the ease of communication and the fact I was chatting to a real person right from the word go, I will certainly use One Protect in the future and recommend them to friends & family, 10 out of 10 all round.”
“ar3 was extremely helpful this evening, I needed to add my partner to my insurance as my old policy would not allow this. ar3 went through everything with me and suggested a new policy which would suit. Perfect communication and made what could be a hard job very easy! Thank you very much!”
