“I had a query regarding timings of my new policy. EE3 was quick to respond, helpful and honest. I might not have got the result I wanted I was treated very well and for that I rate her immensely.”
“I was freaking out because I had technical problems and thought I was going to lose a lot of money and I'm struggling financially, but I spoke with Abbey ar3 and she helped resolve the problems. Kind and clear communication”
“I had the pleasure of dealing with BL1 (Bethan) during my chat session on the portal, and I couldn't be more impressed with the service I received. From the moment I reached out, BL1 (Bethan) they were incredibly attentive, patient, and knowledgeable. They took the time to fully explain the process, answered all my questions, and made sure I understood every step along the way.
What stood out the most was their genuine care for my concerns. They went above and beyond to ensure I understood what I needed to do to ensure I provided the correct documenation . They handled my enquiry swiftly and with the utmost professionalism. It’s rare to find such outstanding customer service these days, and I truly felt like I was in good hands.
I highly recommend BL1 (Bethan) to anyone needing assistance. . Thank you for your exceptional service! I am surporsed you are not running the whole of customer services”
“CAR INSURANCE QUERY ABOUT MY QUOTE, WENT TO LIVE CHAT AND CONTACT WAS MICHAEL Ref. MF4 WHO WAS VERY HELPFUL AND QUICK TO RESPOND. THANKFULLY SORTED AND PAINLESS, WILL NOT HESITATE TO USE LIVE CHAT NEXT TIME - THANKS AGAIN MICHAEL!! :)”
