“HM1 returned my enquiry within a minute although there seemed to be a problem registering, so I left it overnight and next day all was there policy note etc very happy now.
As soon as the sun returns I can bring my classic from the garage, thanks Hanna”
“ONE PROTECT Does not make me happy but your CS Representative SM2 did - to difficult to do what we did by CHAT - But SM2 was amazing :-) - She stuck with it for over one hour :-) Patience, Focus etc SM2 made this experience work, if not for her Sarah M SM2 I would have cancelled my policy and gone somewhere else from tomorrow. Customer Service via CHAT is rubbish and your price/cost for everything is not good I will be changing in Oct as cant deal with CHAT for such things . Sometimes you need to speak and I tried all weekend to get someone and today ...... no one available only CHAT - Thank good for SM2”
“KB2 was very helpful in resolving a rather stressful admin process. She was quick and efficient and was able to help me get an issue resolved quickly”
