OneStream Reviews

3.0 Rating 82 Reviews
51 %
of reviewers recommend OneStream

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OneStream 1 star review on 6th June 2023
Anonymous
OneStream 1 star review on 16th June 2022
Anonymous
Anonymous
Anonymous  // 01/01/2019
Loads of hidden costs: monthly price went up 4% over inflation during a 1 year contract, £250 'cancellation fee', and they sign you up for McAfee malware trial which automatically charges you a year's subscription once it expires! AVOID AT ALL COSTS!!!
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Posted 5 hours ago
Shishir was my online chat agent she sorted my issue promptly
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Posted 7 hours ago
Shishir, was very understanding and patient on or online chat today, he managed to find out what I was looking for help with. He was very patient and polite. Thank you only to Shishir, the company and staff mostly are very awkward and don't do what they say they will do . However it take 45 minutes. Luckily I wasn't at work!! Also thank you to the person I spoke to on the phone today. He was also helpful.
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Posted 1 day ago
Fast helpful chat response from Shishir. Resolved
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Posted 1 day ago
Shishir was extremely helpful
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Posted 2 days ago
Anab was efficient and helpful. I requested information on when my line would be set up and how to apply additional discount offered and it was all done very sharply, I was impressed.
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Posted 2 days ago
Helpful and friendly advisor. Guidance email was not perfect though. Some page options not available, so should be worded better.
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Posted 6 days ago
Low speed on internet, charge you for something you never asked for McAfee and very rude customer service agents.
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Posted 1 week ago
I was confused over my first bill thinking I'd been charged twice, shashir cleared it up quickly and efficiently
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Posted 1 week ago
10/10 for Shishir!
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Posted 1 week ago
Shishir was really helpful he was really efficient and resolved my billing query very easily, Every company must have employees like Shishir.
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Posted 1 week ago
Shishir was very helpful
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Posted 1 week ago
Operative was called Shishir. Excellent clarity and speed in answering query. Very polite too. Very impressed. Easy to use web chat. Thank you.
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Posted 1 week ago
The online chat with Shishir was very easy and nothing was to much trouble to resolve my issues, it’s not always easy to get a resolution with online chat, but in the case I found it a very easy going process, mainly due I think to Shishir.
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Posted 2 weeks ago
Polite fast help, and I got a discount on my 12 months contract. Great service :)
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Posted 2 weeks ago
had an issue with my plan. spoke with Shishir and he helped me set up a new contract which I am happy with
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Posted 2 weeks ago
Very helpful and understanding customer service
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Posted 2 weeks ago
Second call to the live chat, but my issue with calling international land lines is now resolved.
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Posted 2 weeks ago
Shishir was very helpful
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Posted 2 weeks ago
Excellent service from Shishir.
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Posted 2 weeks ago
OneStream is rated 3.0 based on 82 reviews