“I had a problem with the bathroom cabinet I ordered . Whilst it arrived quickly it was not opened for a few months and when it was I noticed the frame of the cabinet was damaged. I contacted the company who had a complaints procedure in place,this led to them sending me a replacement cabinet within a few days.”
“The product I wanted was initially out of stock but I asked to be notified when it became available and subsequently purchased it as soon as I received notification. Really pleased with the mirror and veryhappy with the excellent customer service from Pebble Grey.”
“Bought a Globe led mirror, it's a quality product. Delivery was pretty swift. It's very bright and disappointingly can't be dimmed, however it's just a contrast with our old one. Now we're used to it it's fine, the demister pad is so much more efficient than our old one too. Overall would recommend Pebble Grey!”
“Great cabinet, however had a tiny flaw in the mirror which only showed up when connected and switched on. Pebble Grey kindly offered to replace but instead we accepted a discount as too much hassle to take down and reinstall. Good after care service.”
“My cabinet had been damaged in transit - cracked down one side. The packaging was very robust and undamaged so it must have happened where it was manufactured. I uploaded a photo to website filled in a short form and Pebble Grey dealt with it efficiently - a new cabinet arrived quickly.”
“OK, cabinets have now been delivered (thank you). All seems OK now but you really need to sort out your delivery partner-Parcel Force. Their customer service is non existent they really do not care about the end customer. Thats enough from me, Hello, not your fault, but having ordered two bathroom cabinets, with 24hour delivery, I still have not received the cabinets. I have tried and tried to get Parcel Force to deliver, but to no avail! I really don’t hold out any hope of ever receiving these cabinets. It seems impossible to actually speak to anyone about this both parcel force and yourselves. I am at a loss, I have no faith in ever getting my order and shall be seeking a full refund. Which no doubt I will have to fight for that!! Very disappointed customer Please help!!!!!!”
“Made the purchase a week ago, the ordering and delivery were excellent. As my fitter has not fitted the cabinet as yet I cannot comment on quality or finish, will update as soon as he has!!”
“Very good customer service. I had a little problem with my purchase which was very quickly resolved. I’m very happy with my cabinet, good price and has made a lovely improvement to my bathroom.”
“Excellent service, unfortunately mirror arrived chipped in corner but ordering a replacement was simple and only took 1 day so I cannot fault Pebble Grey for their customer satisfaction. The products are beautiful and I would highly recommend this company.”
