“Mandy Stanfield was brilliant. A perfect representative of your company To be commended. if this country was run by people with the same calibre and understanding as Mandy then the country would be in a better place than it is with the batch of prime ministers and their co horts that we have had recently. Best success to The Pen Shop. Doug Piggott”
“I had run out of refills for a Cross biro dating back to 2005.
With the help of Mandy & Sally, and a photo of the old refill, they identified the current refill reference number and 2 refills were promptly despatched.
An excellent bit of service which was very much appreciated.”
“Its been 20 days since place my order and it still hasn't arrived. Because its an engraved set, I have to wait 25 days for them to issue me a new set”