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The Pen Shop Reviews

4.7 Rating 941 Reviews
94 %
of reviewers recommend The Pen Shop
Excellent service as usual prompt delivery Would recommend The Pen Shop
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Posted 6 months ago
Had problems with a recent order ( me ordering incorrect item ) the staff sorted things for me via e-mails dry satisfied the service was excellent .
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Posted 6 months ago
Sadly I thought I was getting roller ball refills but got ball point , but at least they fittted another pen
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Posted 6 months ago
Hi Andre, I’m sorry you were not happy with your order. I have double checked your order and you did in fact order ballpoint refills, which we sent. We would be more than happy to change them for the rollerball refills if you would like. Just let us know and we can make sure this is done for you. Many thanks,
Posted 6 months ago
Very helpful staff...my order came quickly and was properly packaged. I would order from them again.
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Posted 6 months ago
Great delivery and sound packing. Thanks.
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Posted 6 months ago
Very good range of products, easy ordering and good communication following order. Dekivered within two days.
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Posted 6 months ago
Great breadth of stock, efficient and fast dispatch
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Posted 6 months ago
Haven’t used the Pen Shop before but was very impressed with the timeframe for the delivery of the pen refills
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Posted 6 months ago
The service from The Pen Shop was excellent. The pen arrived very promptly and hopefully my soon to be 18 years old, grandson will like it.
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Posted 6 months ago
Very satisfied with my order, but I have to mention that one of the refills, had a kind of spring, on it so I was able to remove it otherwise it not fit.
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Posted 6 months ago
You sent me a Pelikan 800 nib with the tines very out of alignment. Unusable. Now fixed. This is the first time in many years you have not been A1 shipping was, as usual, very fast indeed. Prices, good, as usual.
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Posted 6 months ago
quick and easy ordering and fast delivery.
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Posted 6 months ago
Good range. Competitive pricing. Absolutely excellent service.
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Posted 6 months ago
Excellent friendly service
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Posted 6 months ago
Helpful customer service and fast, eficient service
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Posted 6 months ago
The service was very fast and efficient and arrived at the person very fast. Excellent service.
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Posted 6 months ago
Excellent pens and a sensible price. Very pleased with the Cross ballpoint pen I bought as a gift for a family member. Not sure if this was just a problem on the day I was ordering, but I found the website a bit clunky and unresponsive. I have bought a number of items from Pen Shop previously and not had this problem!
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Posted 6 months ago
Exemplary. Great advice on the phone followed by super-fast delivery before Christmas. And nicely gift-wrapped too! Highly recommended. TD, London.
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Posted 6 months ago
Excellent prompt service.
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Posted 6 months ago
Fast delivery of the ordered product.
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Posted 6 months ago
The Pen Shop is rated 4.7 based on 941 reviews